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For Companies At a Glance
- Tasks: Lead commercial strategies and build strong customer relationships to drive performance.
- Company: Join Diageo, a global leader in consumer products, dedicated to celebrating life every day.
- Benefits: Enjoy flexible working options and a culture that values diversity and inclusion.
- Why this job: Make an impact in a dynamic team while developing your skills in a supportive environment.
- Qualifications: Experience in key account management or commercial roles, with strong analytical and relationship-building skills.
- Other info: Be part of a company that champions inclusivity and celebrates diverse backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Job Description :
Job Title: National Account Manager
Location: Dublin or Belfast
Job Purpose
The role of the National Account Manager is to own and lead the commercial agenda and Diageo performance across defined accounts within one of the THT channels. Building strong relationships across the customer, they will negotiate, build, and implement plans for the next 12 months whilst fostering strong cross-functional collaboration across each business.
About you:
- Proven experience in key account management or commercial roles, ideally within the retail or FMCG sectors.
- Excellent relationship-building skills
- Ability to flex styles to influence a variety of customer types
- Outstanding analytical skills with ability derive insight from data
- Robust/Rapid commercial understanding; P&L literacy and numerical/analytical skills
Key Responsibilities
- Commercial Performance: Leading the commercial performance of the account via rigorous commercial management; unlocking growth and maximising sustainable profit delivery.
- Joint Business Plan: Development and implementation of a collaborative and complex Joint Business Plan (where applicable).
- Financial & Market Share Objectives: Delivering annual financial & market share objectives in full.
- Sustainable Profit Delivery: Accountable for maximising sustainable profit delivery through embedding the principles of NRM and developing 12-month plans that are aligned to business ambition.
- Activation of Growth Drivers: Successful activation of commercial & brand building growth drivers based on analysis and core insight into customer strategy and consumer behaviors.
- Forecasting: Building an accurate demand and financial forecast for your account base, developing expertise in Vision, and demonstrating P&L management within the O&R process.
- Performance Improvement: Relentlessly seeking opportunities to drive our performance forward through activation and sell-out initiatives.
- Back-office Management: Leading stability in back-office management while constantly looking for ways to improve and simplify processes.
- Customer Relationship Management: Strong ownership of day-to-day customer relationships through effective negotiation, persuasion, conflict management/resolution skills.
- Cross-functional Collaboration: Creating conditions for an amazing relationship with customers through great cross-functional behaviors and ways of working.
- Data Management: Ensuring all customer data/information required to support customer relationships is rigorously handled.
- Programme Activation Orchestration: Thorough orchestration of all aspects of programme activation with rigorous attention to detail.
- Informed Recommendations: Through a relentless curiosity for insight have the ability to make necessary informed recommendations to course correct when required to ensure successful delivery of activities.
- Leadership & Ambassadorship: Operating as a leader within sales organisation & an ambassador for the channel/brands by demonstrating passion, energy & tenacity.
- Customer Service Excellence: Through account management, being perceived as supplier-of-choice within customer base by delivering brilliant customer service at every touch point known for agility.
- Team Leadership & Coaching Culture Development:Acting as a leader within wider Sales team; sharing standard processes helping embed culture coaching/development that improves commercial capability standards.
Are you ready to make an impact within the Take Home Trade team?
Flexible Working Statement:
Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
Diversity statement:
Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Worker Type :
Regular
Primary Location:
St James Gate
Additional Locations :
Capital House
Job Posting Start Date :
2025-07-10 #J-18808-Ljbffr
National Account Manager employer: Diageo
Contact Detail:
Diageo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Network with professionals in the FMCG and retail sectors. Attend industry events or join relevant online forums to connect with current National Account Managers. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with Diageo's brands and their market strategies. Understanding their product portfolio and recent campaigns will help you speak knowledgeably during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to drive commercial decisions in past roles. Be ready to share specific examples that highlight your ability to derive insights from data and implement successful strategies.
✨Tip Number 4
Showcase your relationship-building skills by preparing examples of how you've successfully managed key accounts. Highlight your negotiation and conflict resolution experiences, as these are crucial for the National Account Manager role.
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in key account management and commercial roles, particularly within the retail or FMCG sectors. Use specific examples that demonstrate your relationship-building skills and analytical abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as leading commercial performance and developing joint business plans.
Highlight Relevant Achievements: In your application, focus on quantifiable achievements that relate to financial and market share objectives. Use metrics to illustrate how you have successfully driven growth and maximised profit delivery in previous roles.
Showcase Cross-Functional Collaboration: Emphasise your experience in cross-functional collaboration. Provide examples of how you've worked with different teams to achieve common goals, which is crucial for this role's success in managing customer relationships.
How to prepare for a job interview at Diageo
✨Showcase Your Relationship-Building Skills
As a National Account Manager, your ability to build strong relationships is crucial. Prepare examples of how you've successfully managed customer relationships in the past, highlighting your negotiation and conflict resolution skills.
✨Demonstrate Analytical Prowess
Be ready to discuss how you've used data to drive insights and make informed decisions. Bring specific examples of how your analytical skills have led to successful outcomes in previous roles, especially in commercial settings.
✨Prepare for Joint Business Plan Discussions
Understand the concept of a Joint Business Plan and be prepared to discuss how you would approach developing and implementing one. Think about how you can align it with both the company's and the customer's objectives.
✨Exhibit Flexibility and Adaptability
The role requires flexibility in dealing with various customer types. Be prepared to share instances where you've adapted your style to meet different customer needs, showcasing your versatility in communication and approach.
