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- Tasks: Lead the communications strategy for a transformative data initiative at Diageo.
- Company: Join Diageo, a global leader in beverage alcohol with iconic brands.
- Benefits: Competitive pay, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape the future of communication in a major global company and drive impactful change.
- Qualifications: 10+ years in corporate communications with strong storytelling and engagement skills.
- Other info: Work as a contractor through Magnit Global, with a focus on innovation and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Diageo is a global leader in beverage alcohol, home to an iconic portfolio of brands enjoyed in over 180 countries. The company's ambition is to become the best-performing, most trusted, and most respected consumer products company in the world. To support this ambition, Diageo has launched the Symphony Programme, a high-impact, enterprise-wide data transformation initiative focused on creating centralised, high-quality data products to drive business agility, digital scalability, and innovation.
The Communications Lead plays a critical role in ensuring Symphony is understood, embraced, and supported at every level of the organisation. By creating and delivering a clear, consistent, and engaging communications strategy, this role ensures that stakeholders from executives to frontline teams are informed, aligned, and motivated throughout Symphony's journey.
Purpose Of Role
To design and lead the Symphony communications strategy, ensuring clear, consistent, and targeted messaging that builds awareness, drives engagement, and supports adoption of Symphony across Diageo. The Communications Lead acts as Symphony's voice, translating complex change into meaningful stories that resonate with diverse audiences globally.
Key Accountabilities
- Develop and Own the Communications Strategy by creating a clear and integrated approach that supports Symphony's change and adoption objectives.
- Design and Deliver Communication Campaigns that explain Symphony's purpose, progress, and benefits to stakeholders at all levels.
- Ensure Consistency and Clarity of Messaging by aligning communications across all Symphony workstreams, business functions, and markets.
- Tailor Messaging for Audiences by creating materials and channels suited for executives, managers, and employees to maximise understanding and impact.
- Manage Internal Channels including intranet hubs, newsletters, collaboration tools, and live events to share updates and engage stakeholders.
- Support Leadership Engagement by preparing executive updates, speeches, talking points, and visual storytelling for Symphony sponsors.
- Collaborate with Change and Training Teams to ensure communications are integrated with readiness and capability-building activities.
- Create Communication Assets and Toolkits for markets and functions to enable local adoption while maintaining global consistency.
- Monitor Effectiveness of Communications by gathering feedback, tracking engagement, and adapting strategies as needed.
- Champion Storytelling and Engagement to foster excitement, buy-in, and ownership across Diageo's global community.
Qualifications and Experience
- 10+ years' experience in corporate communications, change communications, or employee engagement in large, global organisations.
- Proven ability to develop and deliver communication strategies that support business transformation.
- Strong writing, editing, and storytelling skills, with the ability to simplify complex messages for diverse audiences.
- Experience using a range of internal communications channels (digital, social, live, print).
- Excellent stakeholder engagement and influencing skills, including experience preparing executive communications.
- Ability to operate effectively in complex, matrixed, and challenging environments.
Preferred
- Bachelor's or Master's Degree in Communications, Public Relations, Marketing, or related field.
- Experience in digital, data, or transformation communications (e.g., ERP, analytics, operating model changes).
- Familiarity with Agile programme environments and product-oriented communications.
- Experience in FMCG/CPG or other multinational industries.
- Professional communications certifications (e.g., CIPR, IABC, or equivalent).
Success Metrics
- Symphony communications strategy is executed consistently across functions and markets.
- Stakeholders report high awareness, understanding, and confidence in Symphony objectives and outcomes.
- Communication campaigns drive strong engagement across multiple channels and geographies.
- Executives and leaders are equipped with clear, compelling messaging to sponsor change.
- Feedback indicates that employees feel informed, involved, and supported throughout Symphony.
- Communications contribute directly to successful adoption and business readiness outcomes.
As a temporary contractor, you'll be employed by our Managed Service Provider, Magnit Global, who manage most of our temporary contract hiring; you will not be employed by Diageo.
Communications Manager in London employer: Diageo
Contact Detail:
Diageo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Diageo or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to communications strategy and change management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Showcase your storytelling skills! Bring examples of how you've simplified complex messages in past roles. This will resonate well with the hiring team, especially for a role focused on engaging diverse audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Communications Manager in London
Some tips for your application 🫡
Know Your Audience: Before you start writing, think about who will be reading your application. Tailor your language and examples to resonate with the Diageo team, showing that you understand their values and objectives.
Showcase Your Storytelling Skills: As a Communications Manager, storytelling is key! Use your application to demonstrate how you've simplified complex messages in the past. Share specific examples that highlight your ability to engage diverse audiences.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and ensure your messaging is clear. Remember, clarity is crucial in communications, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Diageo!
How to prepare for a job interview at Diageo
✨Know Your Audience
Before the interview, research Diageo and their Symphony Programme. Understand their goals and how your role as a Communications Manager fits into their vision. Tailor your responses to show how your experience aligns with their objectives.
✨Showcase Your Storytelling Skills
Prepare examples of how you've simplified complex messages in previous roles. Be ready to discuss specific campaigns you've led that drove engagement and adoption, highlighting your ability to resonate with diverse audiences.
✨Engagement is Key
Demonstrate your stakeholder engagement skills by discussing how you've successfully collaborated with different teams. Share instances where you’ve prepared executive communications or managed internal channels to keep everyone informed and aligned.
✨Be Ready to Adapt
Since the role involves monitoring communication effectiveness, be prepared to discuss how you've gathered feedback and adapted strategies in the past. Show that you can pivot based on what works best for the audience and the organisation.
