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- Tasks: Guide guests through immersive whisky tours and share captivating brand stories.
- Company: Leading premium drinks company in Edinburgh with a focus on guest experiences.
- Benefits: Competitive salary, bonuses, and exciting perks await you.
- Why this job: Join a dynamic team and create unforgettable experiences for whisky lovers.
- Qualifications: Strong customer service skills and a genuine passion for whisky.
- Other info: Great opportunities for growth within a vibrant and engaging environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading premium drinks company in Edinburgh is seeking Experience Ambassadors to provide world-class guest experiences at Johnnie Walker Princes Street. The role involves guiding guests through immersive whisky tours, sharing brand stories, and ensuring memorable interactions.
Successful candidates will possess strong customer service skills and a passion for whisky. This full-time position offers competitive salary, bonuses, and various perks, along with an opportunity for growth within a dynamic team.
Experience Ambassador: Whisky Tour & Tastings Host in Edinburgh employer: Diageo
Contact Detail:
Diageo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Ambassador: Whisky Tour & Tastings Host in Edinburgh
✨Tip Number 1
Get to know the brand inside out! Dive into Johnnie Walker's history and values. When you chat with them, show your passion for whisky and how it connects to their story.
✨Tip Number 2
Practice your storytelling skills! As an Experience Ambassador, you'll be sharing tales about whisky. Try rehearsing some engaging stories that highlight your love for the drink and its heritage.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. This will help you stand out as someone who truly cares about creating memorable interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can bring their unique flair to the team.
We think you need these skills to ace Experience Ambassador: Whisky Tour & Tastings Host in Edinburgh
Some tips for your application 🫡
Show Your Passion for Whisky: When you're writing your application, let your love for whisky shine through! Share any personal experiences or knowledge you have about whisky that could impress us and show why you're the perfect fit for this role.
Highlight Customer Service Skills: We want to see how you’ve wowed customers in the past! Use specific examples in your application to demonstrate your strong customer service skills and how you've created memorable experiences for guests.
Be Authentic and Engaging: Your application should reflect your personality. Write in a friendly and engaging tone that captures who you are. We’re looking for someone who can connect with our guests, so let that come through in your writing!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Diageo
✨Know Your Whisky
Brush up on your whisky knowledge before the interview. Familiarise yourself with different types of whisky, the distillation process, and the history of Johnnie Walker. This will not only impress your interviewers but also show your genuine passion for the product.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate that you have the skills needed to create memorable interactions.
✨Engage with Brand Stories
Understand the brand stories behind Johnnie Walker and be ready to discuss them. Think about how you can weave these narratives into your tours. Showing that you can connect guests with the brand's heritage will set you apart as a candidate.
✨Practice Your Presentation Skills
Since the role involves guiding tours, practice speaking clearly and confidently. You might even want to do a mock tour for friends or family. This will help you feel more comfortable presenting in front of an audience and ensure you can engage guests effectively.