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- Tasks: Support the IT Change Manager with analysis, communication, and training for IT changes.
- Company: Join a dynamic team focused on driving impactful IT change in a collaborative environment.
- Benefits: Enjoy a flexible contract with competitive pay and opportunities for professional growth.
- Why this job: Be part of exciting projects that enhance IT processes and engage with diverse stakeholders.
- Qualifications: Strong Microsoft 365 skills and 2 years of business change experience preferred.
- Other info: Work 3 days a week in Glasgow, Perth, Inverness, or Aberdeen.
The predicted salary is between 48000 - 72000 £ per year.
Job Title: Change Manager
Location: Scotland
Job Purpose
The Change Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles, and organizational structures. The primary responsibility will be creating and implementing change management approaches and plans that maximize employee adoption and usage while minimizing resistance.
Key Responsibilities
Change Management Approach :
- Develop change management approach based on situational awareness of the details of the change and the groups being impacted.
- Identify potential risks and anticipated points of resistance; develop specific plans to mitigate or address concerns.
Change Impact Assessment:
- Analyse the impact at role level across technology, process and people changes.
- Define the change management activities and interventions that will be required to transition impacted colleagues to the new ways of working.
Stakeholder Engagement :
- Conduct stakeholder analysis and mapping to understand needs of each stakeholder group.
- Develop a stakeholder management approach including how to tailor change management activities to address their needs.
Communication :
- Develop a communications plan and schedule
- Design, develop, deliver, and manage communications related to change initiatives.
Training :
- Identify learning needs and develop the approach and plan to deliver training.
- Support the design, development, delivery, and management of training programs.
Support & Coaching :
- Provide direct support and coaching to all levels of managers as they help their direct reports through transitions.
- Support project teams in integrating change management activities into their project plans.
Measurement & Feedback :
- Define success metrics and regularly measure performance against these metrics.
- Identify areas for improvement based on feedback from employees affected by changes.
Qualifications
Education & Experience :
- Bachelor’s degree in Business Administration, Organizational Development, Human Resources or related field.
- Minimum of 5 years’ experience in change management roles within large organizations.
Skills & Competencies :
- Strong knowledge of change management principles, methodologies, and tools.
- Excellent communication skills – both written and verbal.
- Ability to establish strong relationships at all levels within the organization.
- Analytical mindset with problem-solving abilities.
Certifications (preferred but not required):
- Prosci Change Management Certification
- Certified Change Management Professional (CCMP)
Working Conditions
- (Detail any travel requirements)
- (Any other working conditions specific to your organization)
As a temporary contractor, you\’ll be employed by our Managed Service Provider, Magnit Global, who manage most of our temporary contract hiring, you will not be employed by Diageo.\”
Change Manager employer: Diageo
Contact Detail:
Diageo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager
✨Tip Number 1
Familiarize yourself with the specific tools and platforms mentioned in the job description, such as Microsoft 365, SharePoint, and Poppulo. Having hands-on experience or examples of how you've used these tools in previous roles can set you apart during discussions.
✨Tip Number 2
Prepare to discuss your experience with change management methodologies like Prosci or Kotter. Be ready to share specific examples of how you've applied these frameworks in past projects to demonstrate your understanding and capability.
✨Tip Number 3
Highlight your ability to create engaging communication materials. Think about how you can showcase your skills in designing infographics, videos, or presentations that effectively convey complex information in a simple way.
✨Tip Number 4
Network with professionals in the IT Change Management field, especially those familiar with the company or similar projects. Engaging with them can provide insights into the role and potentially lead to valuable referrals.
We think you need these skills to ace Change Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Change Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in change management, IT projects, and communication skills. Use specific examples that demonstrate your ability to support change initiatives and work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the specific requirements of the role. Mention your familiarity with Microsoft 365 tools and any experience you have with project management methodologies like Agile or Waterfall.
Showcase Your Communication Skills: Since good communication is essential for this role, ensure that your application materials are clear, concise, and free of errors. Consider including examples of how you've effectively communicated change in previous roles.
How to prepare for a job interview at Diageo
✨Showcase Your Change Management Knowledge
Be prepared to discuss your understanding of change management methodologies like Prosci and Kotter. Highlight any relevant experience you have in supporting large IT change projects, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since good communication is key for this position, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated change impacts or training needs in previous roles, and be ready to discuss how you would create engaging materials for stakeholders.
✨Highlight Your Technical Proficiency
Make sure to emphasize your strong skills in Microsoft 365 tools such as Word, Excel, PowerPoint, and SharePoint. Be ready to provide specific examples of how you've used these tools to support change initiatives or create impactful presentations and training materials.
✨Prepare for Team Collaboration Questions
As a team player, you should be ready to discuss your experience working collaboratively with others. Think of examples where you've successfully built relationships with stakeholders or contributed to a team project, especially in a change management context.
