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- Tasks: Deliver exceptional customer service and guide tours at the Talisker Visitor Centre.
- Company: Renowned beverage company celebrating diversity and inclusivity.
- Benefits: Competitive salary of £28,215 and various benefits.
- Why this job: Join a passionate team and promote a beloved brand in a stunning location.
- Qualifications: Passion for customer service and strong relationship-building skills.
- Other info: Weekend and evening work required; great opportunity for growth.
The predicted salary is between 16929 - 19701 £ per year.
A renowned beverage company is seeking a permanent, full-time Brand Home Guide at the Talisker Visitor Centre in Scotland. The role involves delivering exceptional customer service, guiding tours, assisting with ticket sales, and promoting the brand.
Ideal candidates should be passionate about customer service and capable of building strong relationships. A competitive salary of £28,215, along with various benefits, is offered. Weekend and evening work is required.
Join a team committed to celebrating diversity and inclusivity.
Brand Home Guide - Isle of Skye Distillery Tours employer: Diageo
Contact Detail:
Diageo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Home Guide - Isle of Skye Distillery Tours
✨Tip Number 1
Get to know the brand inside out! Research the Isle of Skye Distillery and Talisker’s history, values, and products. This knowledge will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your storytelling skills! As a Brand Home Guide, you'll be sharing the distillery's story with visitors. Try rehearsing your tour guide pitch with friends or family to build confidence and refine your delivery.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to the beverage industry. Engaging with others in the field can lead to valuable connections and insider tips on job openings.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows you're serious about joining our team at the Talisker Visitor Centre. Don’t miss out!
We think you need these skills to ace Brand Home Guide - Isle of Skye Distillery Tours
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you love engaging with people and sharing experiences, especially in a vibrant setting like the Talisker Visitor Centre.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of Brand Home Guide. We’re looking for examples of how you've built strong relationships and delivered exceptional service, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application. Share your unique story and what makes you a great fit for our team. This is your chance to stand out, so let your personality shine!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and passion for the role. We can’t wait to hear from you!
How to prepare for a job interview at Diageo
✨Know Your Brand
Before the interview, dive deep into the Isle of Skye Distillery and its history. Familiarise yourself with Talisker’s unique offerings and values. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond to help a customer or resolved a challenging issue. This will demonstrate your capability to build strong relationships, which is key for this role.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to guiding tours or handling ticket sales. Practice responding to scenarios like dealing with difficult customers or promoting a new product. This will help you articulate your thought process and problem-solving skills effectively.
✨Embrace Diversity and Inclusivity
Since the company values diversity and inclusivity, be prepared to discuss how you can contribute to this culture. Share any relevant experiences or perspectives that highlight your commitment to creating an inclusive environment for both customers and colleagues.
