Luxury Account Executive - Hertfordshire & Essex in London

About the Role

In this role you will be the personification of Diageo's ambition: to become the world's best-performing, most-trusted consumer goods company and build category-leading partnerships with industry-leading outlets. We are looking for someone with a sophisticated sense of style, who can present themselves and our products to reflect the luxury brand's image and values.

You will be focused on finding the right distribution and activation opportunities to cut through and create momentum in the luxury on trade. You will be visiting hotels, bars, pubs and restaurants within your region. Your enthusiasm, energy and belief in our powerhouse brands, positive approach and bias to action will help to build a dynamic, creative team culture and forge the right business-building relationship with other commercial teams in Diageo, to leverage route to consumer expertise, unlock new opportunities and always keep the customer experience at the heart of decision making.

The wide-ranging brand portfolio at Diageo provides the role a huge array of opportunities to match customer needs across the different segmentations of the on trade and in doing so will bring to life our luxury brand identities that are core to the success of Diageo.

Role Responsibilities:

• Brand Building: Enhance brand status and sales in key outlets by achieving monthly, quarterly, and yearly distribution targets.
• Customer Relationship Management: Manage day-to-day relationships using negotiation and conflict resolution skills.
• Profit & Loss Accountability: Ensure profitable growth through strategic ROI decisions aligned with customer priorities.
• Collaboration: Work with the Luxury Marketing Manager on menu creation, activations, and engagement. Maintain proactive communication for standout results.
• Forecasting & Performance Management: Provide accurate forecasts and manage performance metrics. Connect with RTM and supply teams to ensure brand visibility.
• Activation Leadership: Partner with Luxury Marketing and Advocacy teams to integrate brands into culture through effective activations.

Required Experience/Skills:

• Early in career experience across commercial roles, including on-trade/account management.
• Insight into influential on-trade GB customers to drive impactful commercial plans.
• Passion for premium brands and strong negotiation skills.
• Proficient in P&L analysis; able to derive insights from data.
• Ability to build cross-functional relationships and interact confidently with senior collaborators.
• Networking skills to manage external customers while collaborating internally to contribute.
• Entrepreneurial approach for acquiring new customers.

Additional Requirements:

• Full, clean driving license.
• At least 1 year of active driving experience.

Flexible Working Statement:

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.

Diversity statement:

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.

Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.

With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.