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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payment collections.
- Company: Join Justerini & Brooks, a prestigious fine wine and spirits merchant.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Why this job: Be part of a historic company with a royal warrant and make a real impact.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Dynamic role with opportunities to engage with luxury clients.
The predicted salary is between 28800 - 43200 £ per year.
Join our Justerini & Brooks team, established in 1749 and widely regarded as one of the world’s leading fine wine and spirits merchants, known for the quality of its portfolio and service. It has held a Royal Warrant for supplying wine and spirits to each British monarch since 1761. The company has sales offices in London, Edinburgh and Hong Kong and is a wholly-owned subsidiary of the world’s leading premium drinks business. Justerini & Brooks has dedicated Sales divisions that focus on servicing Private Clients, On-Trade, and the Off-Trade including Luxury Retail.
Purpose of Role
- To support a fast order to cash process through the timely collection and posting of payments to customer accounts.
- To provide a first class, value-added, customer experience to both private clients and on trade customers and to support the private client sales team, the on trade sales team and the Hong Kong private client sales team.
- To work within a solid control environment and fully support and promote our compliance agenda.
Key Accountabilities
- Responsible for a large number of varied and complex debtor accounts both Private Client and Trade customers.
- Collection of cash to trading terms.
- Allocate payments to invoices on accounts.
- Manage and prepare direct debit payments for customers.
- Answer telephones.
- Resolve customer queries including copy invoices.
Credit Controller in London employer: Diageo España SA
Contact Detail:
Diageo España SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Credit Controller. This will help you stand out during the interview process.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience can add value to their team. Highlight your ability to manage complex debtor accounts and provide excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that match the job description, like your ability to manage complex debtor accounts and provide excellent customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Justerini & Brooks. Mention your passion for the industry and how you can contribute to their compliance agenda and customer experience.
Showcase Your Attention to Detail: As a Credit Controller, attention to detail is key. In your application, give examples of how you've successfully managed payments and resolved customer queries in the past. This will show us you’re the right person for the job!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Diageo España SA
✨Know Your Numbers
As a Credit Controller, you'll be dealing with complex debtor accounts. Brush up on your financial terminology and be ready to discuss how you've managed similar accounts in the past. Show them you understand the importance of cash flow and timely collections.
✨Customer Service is Key
This role requires providing a first-class customer experience. Prepare examples of how you've resolved customer queries or improved client relationships. Highlight your communication skills and ability to handle difficult situations with grace.
✨Understand the Company
Familiarise yourself with Justerini & Brooks' history and their position in the fine wine and spirits market. Knowing about their Royal Warrant and commitment to quality will show your genuine interest in the company and its values.
✨Prepare for Compliance Questions
Since the role involves working within a solid control environment, be ready to discuss your experience with compliance and regulatory standards. Think of specific instances where you ensured adherence to policies and how you can contribute to their compliance agenda.