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For Companies At a Glance
- Tasks: Guide visitors through our distillery, delivering unforgettable experiences and sharing our love for Scotch.
- Company: Join Diageo, the world’s leading premium drinks company with a rich heritage.
- Benefits: Enjoy a competitive salary, product allowance, pension scheme, and generous holiday.
- Why this job: Be part of a unique team creating memorable experiences in Scotland's whisky industry.
- Qualifications: Team player with a passion for hospitality and insight into the drinks industry.
- Other info: Embrace diversity and innovation in a supportive culture that celebrates your unique skills.
The predicted salary is between 26678 - 26678 £ per year.
Brand Home Guide
Blair Athol Visitor Centre
Full-time, Fixed Term Contract ending 31st October 2026
Salary: £26,678.31/annum (plus bonus, product allowance, private pension, share purchase scheme and many more)
Closing date: 24th February 2026
About The Team
This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey of whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
You will be responsible for:
- Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.
- Guiding the public around our beautiful distillery representing the brand and Diageo using the full training provided.
- Assisting with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.
- Shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.
- Helping with the planning and implementation of special events throughout the year.
To be successful in this role:
We’re looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well. Ideally, you will have insight into the drinks industry or worked within a hospitality environment.
Working with Us
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Product allowance
- Contributory pension scheme
- Competitive annual bonus (dependent on performance)
- Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.
With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented thinkers, leaders, and makers from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.
Primary Location: Pitlochry, Scotland
Link to Brand Home Guide job employer: Diageo España SA
Contact Detail:
Diageo España SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Link to Brand Home Guide job
✨Tip Number 1
Get to know the company inside out! Research Diageo and its brands, especially the ones related to whisky. This way, when you chat with them, you can drop some knowledge bombs that show you're genuinely interested in the role.
✨Tip Number 2
Practice your storytelling skills! As a Brand Home Guide, you'll be sharing the rich history of whisky-making. Think about how you can make your stories engaging and memorable for visitors. A little practice goes a long way!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to embrace the Diageo culture.
We think you need these skills to ace Link to Brand Home Guide job
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for whisky and the drinks industry shine through. We want to see your enthusiasm for our craft and how you can share that with our visitors.
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or customer service. We’re looking for team players who can build strong relationships with our guests, so share examples of how you've done this in the past.
Be Personable: Your written application should reflect your personality. Use a friendly tone and don’t be afraid to let your character come through. We want to know the real you and how you’ll connect with our visitors.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Diageo España SA
✨Know Your Whisky
Familiarise yourself with the basics of whisky-making and the specific brands that Diageo represents. Being able to discuss the flavours and heritage of Scotch will show your genuine passion for the craft, which is crucial for a Brand Home Guide.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you built relationships with customers and created memorable experiences, as this role heavily relies on delivering high standards of service.
✨Be Ready to Upsell
Think about strategies you can use to promote products during the visitor experience. Practice how you would encourage guests to make purchases without being pushy, as upselling is a key part of the job.
✨Embrace Teamwork
Reflect on your experiences working in teams, especially in hospitality or similar environments. Be prepared to discuss how you contribute to a positive team dynamic and how you can support your colleagues in creating an unforgettable visitor experience.