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- Tasks: Deliver exceptional customer service and guide visitors through distillery tours.
- Company: Join a leading premium drinks company with a passion for hospitality.
- Benefits: Enjoy a comprehensive benefits package, including product allowance and holiday entitlement.
- Why this job: Elevate guest experiences while promoting a renowned brand in a stunning location.
- Qualifications: Passion for hospitality and the drinks industry is essential.
- Other info: Flexible hours with potential weekend and evening shifts; great for building your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading premium drinks company is seeking a Brand Home Guide for its Talisker Visitor Centre in Carbost, Scotland. This role involves delivering exceptional customer service, guiding visitors through distillery tours, and promoting the brand. Ideal candidates have a passion for hospitality and the drinks industry.
The position includes:
- Retail duties
- Planning events
- Working weekends and evenings may be required
A comprehensive benefits package, including a product allowance and holiday entitlement, is offered.
Brand Home Guide: Elevate Guest Experiences employer: Diageo España SA
Contact Detail:
Diageo España SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Home Guide: Elevate Guest Experiences
✨Tip Number 1
Get to know the brand inside out! Research Talisker and its history, as well as the premium drinks industry. This knowledge will help you stand out during interviews and show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios at the distillery. Role-playing with a friend can help you feel more confident when it comes to delivering exceptional experiences.
✨Tip Number 3
Network like a pro! Connect with people in the hospitality and drinks industry on LinkedIn or at local events. You never know who might have insider tips or even a lead on the job you want!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and passion for the role. Plus, it shows you're serious about joining the team and elevating guest experiences at Talisker.
We think you need these skills to ace Brand Home Guide: Elevate Guest Experiences
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and the drinks industry shine through. We want to see that you’re genuinely excited about the role and the brand!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and event planning. We love seeing how your past roles have prepared you for this position at our Talisker Visitor Centre.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can connect with our guests, so let us know what makes you unique and how you can elevate their experience.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Diageo España SA
✨Know Your Brand
Before the interview, dive deep into the history and values of the brand you'll be representing. Familiarise yourself with Talisker's unique offerings and what sets it apart in the premium drinks market. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Hospitality Skills
Since this role revolves around delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for guests. Think about specific situations that highlight your ability to create memorable experiences, especially in a hospitality setting.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to guiding tours or handling customer queries. Practice responding to these scenarios by outlining your thought process and how you would ensure a positive guest experience. This will demonstrate your problem-solving skills and adaptability.
✨Plan for Flexibility
Since the role may require working weekends and evenings, be prepared to discuss your availability openly. Show enthusiasm for the flexibility required and how you can manage your time effectively to meet the demands of the job while maintaining a work-life balance.
