At a Glance
- Tasks: Lead the design and delivery of Diageo's consumer-facing websites, ensuring efficiency and continuous improvement.
- Company: Join Diageo, a global leader in iconic drinks with a collaborative culture.
- Benefits: Enjoy a competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities in a fast-paced environment.
- Why this job: Make a real impact on renowned brands while enhancing user experiences.
- Qualifications: Experience in tech solution design and strong leadership skills required.
The predicted salary is between 72000 - 88000 £ per year.
Role Type: Permanent, Full time
Location: London, England
Reports to: Head of Websites Product
About us: With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and setting a higher standard for our brands, our business and each other. Join us and play your part in making life's moments mean a little more.
Purpose of the Role: Lead the technical solution design, delivery, operation and secure release for Diageo's many consumer-facing websites - including Guinness Storehouse, Johnnie Walker, Baileys, The Bar, Malts and many more - ensuring they are delivered efficiently, operated effectively and continuously improved. Support platform performance, stability and compliance to enable strong consumer experiences. This is a hands-on, technical product leadership role: you will turn the product roadmap set by the Head of Websites Product into the right technical design, the right squad and the fastest, safe path to live.
The opportunity: Diageo is consolidating development of its consumer websites into one strategic vendor and streamlining the tech stack and content operations behind them, with one goal: efficiency. You will design how that platform is enhanced, run and kept safe.
Key Responsibilities:
- Tech solution design and estimation
- Support the product road mapping journey alongside the Head of Websites Product, to prioritise business opportunities against real cost and effort.
- Translate product priorities into technical delivery plans and execution.
- Work with the Websites Tech Lead to review existing solutions and identify alternatives in the market - CMS, search, identity, commerce, hosting, AI tooling - that best fit the business needs prioritised by product.
- Champion the target technical design: a consolidated, headless and composable platform, shared components and streamlined content operations across complete portfolio of sites.
- Own build-vs-buy-vs-reuse recommendations and keep technical decisions documented.
- Squad design and delivery of the product roadmap
- Lead delivery of product roadmap, ensuring high-quality execution at the highest sustainable delivery velocity.
- Define the ideal squad composition with our development partner: roles, seniority, skills mix and capacity (e.g. delivery lead, tech lead, front-end, back-end, QA automation, DevOps, UX/UI), and how squads map to platform, brand builds and run/maintain.
- Define the agile ceremonies and ways of working - sprint planning, refinement, stand-ups, reviews, retrospectives, quarterly planning, Definition of Ready and Done - in a multi-vendor ecosystem and keep improving them.
- Own release management, testing, deployment and operational readiness frameworks.
- Platform maintenance and tech health
- Own, monitor and improve the maintenance and technical health of the platform: uptime, performance (Core Web Vitals), dependency and version currency, technical debt and cost.
- Manage platform operations, performance and incident resolution across platforms, and own the incident management process end to end - severity model, on-call, escalation, communication and post-incident reviews.
- Run a planned maintenance and tech-debt programme alongside new feature delivery.
- Compliance, security and vulnerability management
- Ensure security, privacy and compliance requirements are embedded into delivery and operations.
- Support the technical solutions and internal processes that keep every site compliant with the rules for marketing alcohol online: age verification, responsible-drinking messaging, market-specific advertising codes, cookie consent, GDPR and local privacy laws, and accessibility.
- Own the vulnerability review and resolution process with the vendor and Diageo Technology - scanning, pen testing, patching SLAs and secure release.
- Design the cybersecurity and monitoring strategy that gets ahead of threats such as PHP vulnerabilities: a full dependency inventory, automated updates, security scanning before every release, AI-assisted threat detection and alerting, and a regular patch cycle, so fixes are planned work rather than last-minute fire drills.
- Business translation through KPIs and targets
- Define, track and hit KPIs and targets for delivery velocity, tech health, compliance and the maintenance process.
- Own communication to the business on delivery, platform health, incidents and risk using KPIs set.
- Work with Head of Product & to define cost, time, consumer experience and risk - for brand, market and senior leadership audiences.
Websites Operations & Delivery Lead in London employer: Diageo Americas
Diageo Americas offers a vibrant work culture that values curiosity and ambition, encouraging employees to strive for their personal best. With a focus on collaboration and innovation, the company provides numerous opportunities for professional growth and development. Employees benefit from a supportive environment that champions sustainability and quality in all aspects of its operations.
StudySmarter Expert Advice🤫
We think this is how you could land Websites Operations & Delivery Lead in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Diageo Americas or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Diageo Americas.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Diageo Americas.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Diageo Americas that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Websites Operations & Delivery Lead in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Diageo Americas.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Diageo Americas and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Diageo Americas
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Diageo Americas uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
