At a Glance
- Tasks: Support legacy administration and build relationships to maximise income for Diabetes UK.
- Company: Join Diabetes UK, a leading charity fighting for better care and support for those with diabetes.
- Benefits: Enjoy flexible working, health cash plans, early finish Fridays, and fantastic learning opportunities.
- Other info: Be part of a passionate team dedicated to creating a world where diabetes can do no harm.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong relationship-building skills are essential.
The predicted salary is between 38050 - 46506 £ per year.
We have an exciting opportunity for a Legacy Administration Officer to join our Legacy Administration Team at Diabetes UK. You will be playing a crucial role in securing long-term, sustainable income that is critical in achieving Diabetes UK's strategic goals, including funding research, tackling stigma and supporting people to live well with diabetes. Legacies are thoughtful gifts which help us to make a significant difference to the lives of those living with diabetes across the UK, and continue our fight towards a future where diabetes can do no harm.
You will join the Legacy Administration Team at an exciting time as the charity invests in its legacy strategy, recognising the importance of this fast-growing income stream. In 2025, our team managed £18.9 million of legacy income, accounting for 43% of Diabetes UK's overall income.
Role description: You will be supporting the legacy administration team in the day-to-day administration of legacies given to Diabetes UK, including handling notifications, maintaining our case management system, and building relationships with supporters, executors, family members and legacy officers at other charities to maximise Diabetes UK's legacy income and protect the reputation of the charity. You will also be supporting the financial processing of legacies, to ensure that legacy income is allocated correctly and received without delay. This Legacy Officer role offers the chance to develop your own skills and capabilities within legacy administration whilst promoting the Diabetes UK values and positive culture at all times. There is the opportunity to manage your own case load of pecuniary gifts depending on expertise and enthusiasm to learn.
Ideal candidate: The ideal candidate will have experience and enthusiasm for customer service and be able to build trusting relationships with solicitors, executors, co-beneficiaries, and other stakeholders, helping them navigate what can be a complex and emotional process. You will have high attention to detail, allowing accurate and timely record keeping.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Package Description: We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more.
About the Company: For nearly 5 million people with diabetes in the UK, there's no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won't stop until diabetes can do no harm. With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications. We fund critical research, which has led to life-changing discoveries - like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they've been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day. But there's more to do. And you can be part of it. Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.
Our commitment to Equity, Diversity, and Inclusion: Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds. It also means if you have a disability or long-term condition, we're happy to consider any reasonable adjustments you might need to take part in the process and succeed in the role.
Legacy Administration Officer (Finance) - 18 Months Fixed Term Contract in London employer: Diabetes UK
At Diabetes UK, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values flexibility and personal growth. As a Legacy Administration Officer, you will not only contribute to meaningful work that impacts the lives of millions but also benefit from our comprehensive health cash plan, early finish Fridays, and extensive learning and development opportunities. Join us in our mission to ensure that diabetes can do no harm, while enjoying a balanced work-life dynamic in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Legacy Administration Officer (Finance) - 18 Months Fixed Term Contract in London
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Diabetes UK!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Diabetes UK that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Legacy Administration Officer (Finance) - 18 Months Fixed Term Contract in London
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Diabetes UK. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Diabetes UK.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Diabetes UK!
How to prepare for a job interview at Diabetes UK
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Diabetes UK resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Legacy Administration Officer (Finance) - 18 Months Fixed Term Contract position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
