Diabetes UK in London is seeking a Helpline Advisor to join our Helpline and provide high-quality health information and emotional support to people living with or affected by diabetes.
You will communicate clearly on the phone and in writing, handle distressed callers with empathy, update your knowledge from information updates, and use IT and CRM systems to record interactions while meeting service level agreements.
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Diabetes Helpline Advisor - Hybrid, Learning & Support in London employer: Diabetes UK
At Diabetes UK, we pride ourselves on being an excellent employer that values the contributions of our team members. With a supportive work culture that encourages professional growth and development, our Legacy Giving & Administration Officer role offers the unique opportunity to make a meaningful impact while enjoying the flexibility of hybrid working. Join us in our mission to secure vital income through legacies, all while working in a collaborative environment that prioritises both personal and organisational success.
