Data, Research and Operations Manager (6 - 9 months Fixed Term Contract) in London

The role is an exciting opportunity for an outstanding individual to join the Philanthropy and Partnerships team at Diabetes UK. With more people living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. You will lead on enhancing the infrastructure, data, research and operations that enable the philanthropy and partnerships team to deepen relationships, secure increased income and deliver an excellent supporter experience. You will ensure compliance with fundraising best practice, support implementation of improved CRM functionality and process improvements to enhance our efficiency and impact as a team and develop data driven prospect research strategies that align donors to key priority ambitions to deliver sustainable growth.

Role description:

• Oversee prospecting and data and information management that underpins all of the Philanthropy and Partnerships teams activities working closely with external partners and internal stakeholders.
• Create and implement innovative and data driven strategies for prospect research, moves management, partnership approval and pipeline development.
• Evaluate and provide critical analysis of fundraising and prospecting activity to deliver actionable insight, process innovation and project management.
• Create project management plans for funding our ambitions and critical pieces of philanthropy and partnerships operational work.
• Line manage a prospect research function.
• Actively engage with the wider philanthropy and partnerships team, other directorates and external audiences to maximise opportunities for collaboration and growth.

The ideal candidate:

• We are looking for a highly motivated professional who thrives on working in a fast-paced complex environment within a large team.
• You will need good knowledge and experience of CRM relationship management, prospect research, philanthropy and partnership fundraising.
• Demonstrable experience in information and data management, analysis and fundraising operations.
• An ability to work collaboratively with key internal stakeholders, to support the development of relationships between philanthropists, partners and Diabetes UK.
• To be an excellent communicator, problem solver, highly accurate and analytical in your work with good project management skills.
• To be able to interpret information and make strategic recommendations.
• To be flexible, agile and able to adapt to respond to internal and external changes.
• To possess a solid understanding of charity legislation, fundraising regulation, and data protection.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview dates: 07/04/2026 & 08/04/2026

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more.

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm.

Our commitment to Equity, Diversity, and Inclusion: Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds.