At a Glance
- Tasks: Lead a team to analyse data and improve customer engagement.
- Company: Join Diabetes UK, a leading charity making a real difference.
- Benefits: Flexible hybrid working, competitive salary, and impactful work.
- Other info: 9-12 month contract with opportunities for professional growth.
- Why this job: Shape customer loyalty through data-driven insights and storytelling.
- Qualifications: Experience in analysis and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
Diabetes UK is looking for an Analysis & Insight Manager for a 9-12 month fixed-term contract. In this role, you will lead a team of analysts, providing insights to improve customer outcomes and engagement. You will drive customer loyalty through data-driven storytelling, playing a pivotal role in the organisation's new CRM implementation.
With a strong focus on data strategy and a flexible hybrid working environment, you will work closely with stakeholders to enhance understanding of customer interactions.
Impact Analytics & Insights Lead — Hybrid employer: Diabetes UK
At Diabetes UK, we pride ourselves on being an excellent employer that champions employee growth and a collaborative work culture. Our hybrid working model offers flexibility, allowing you to balance your professional and personal life while contributing to meaningful projects that enhance customer engagement and outcomes. Join us to be part of a passionate team dedicated to making a real difference in the lives of those affected by diabetes.
StudySmarter Expert Advice🤫
We think this is how you could land Impact Analytics & Insights Lead — Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Diabetes UK on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Show off your data storytelling skills! Prepare a mini-presentation or case study that highlights how you've used insights to drive customer engagement in the past. This will make you stand out during interviews.
✨Tip Number 3
Be ready to discuss CRM strategies! Brush up on the latest trends and tools in customer relationship management, as this role is all about enhancing customer interactions through data.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Impact Analytics & Insights Lead — Hybrid
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Impact Analytics & Insights Lead. Highlight your experience in data analysis and storytelling, as well as any relevant leadership roles you've held. We want to see how your skills align with what Diabetes UK is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving customer outcomes and how your insights can drive loyalty. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Data Strategy Skills:Since this role has a strong focus on data strategy, be sure to include specific examples of how you've successfully implemented data-driven strategies in the past. We want to know how you can contribute to the CRM implementation at Diabetes UK!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Diabetes UK
✨Know Your Data Inside Out
Make sure you’re well-versed in data analytics and insights. Brush up on your knowledge of customer engagement metrics and be ready to discuss how you've used data to drive decisions in the past. This will show that you can hit the ground running.
✨Master the Art of Storytelling
Since the role involves data-driven storytelling, prepare examples where you've successfully communicated complex data insights in a relatable way. Think about how you can translate numbers into narratives that resonate with stakeholders.
✨Understand CRM Implementation
Familiarise yourself with CRM systems and their impact on customer loyalty. Be prepared to discuss any experience you have with CRM tools and how they can enhance customer interactions. This will demonstrate your readiness for the pivotal role in the new CRM implementation.
✨Engage with Stakeholders
Think about how you’ve collaborated with different teams in the past. Prepare to share specific instances where you’ve worked closely with stakeholders to improve understanding of customer interactions. This will highlight your teamwork skills and ability to drive insights across the organisation.
