Diabetes UK is seeking a role focused on supporting people affected by diabetes. You will communicate clearly on the phone and through written platforms, handling distressed callers with empathy while adhering to safeguarding policies.
The role emphasizes staying updated on diabetes information, using IT and CRM systems, and recording interactions to meet service level agreements. You will need to manage a demanding workload, prioritise tasks, and contribute to a high-quality service.
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Diabetes Support Helpline Advisor — Empathetic & Informed employer: Diabetes UK
At Diabetes UK, we pride ourselves on being an excellent employer that values the contributions of our team members. With a supportive work culture that encourages professional growth and development, our Legacy Giving & Administration Officer role offers the unique opportunity to make a meaningful impact while enjoying the flexibility of hybrid working. Join us in our mission to secure vital income through legacies, all while working in a collaborative environment that prioritises both personal and organisational success.
