Supporter Retention Manager in City of Westminster

Supporter Retention Manager in City of Westminster

City of Westminster Full-Time On-site
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We are Diabetes UK and our mission is to tackle diabetes, day in and day out, until it can do no harm. With more people than ever living with diabetes and millions more at risk of developing Type 2, our work has never been more needed. We have an exciting opportunity for an experienced individual giving manager to join our retention and membership team. This team oversees the retention of our members and donors, who make so much of our work possible.

You’ll lead appeals and raffles which bring in vital funds. You’ll also help develop our recently relaunched regular giving product and work closely with colleagues across the organisation to ensure we’re guided by data and insight. You’ll help to improve our net income while also ensuring our individual giving activities are legal, ethical and on‑brand.

We’re looking for someone with experience in individual giving or membership retention and who has a strong understanding of the fundraising landscape across UK charities. You’ll need to be a good relationship builder, able to see the bigger picture and happy to use your influencing skills to help make sure fundraising is at the heart of everything we do.

We offer a range of benefits, including:

  • a health cash plan
  • early finish Fridays
  • access to a strong learning and development offer

You can find full details attached below.

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Supporter Retention Manager in City of Westminster employer: Diabetes UK

At Diabetes UK, we pride ourselves on being an excellent employer that values the contributions of our team members. With a supportive work culture that encourages professional growth and development, our Legacy Giving & Administration Officer role offers the unique opportunity to make a meaningful impact while enjoying the flexibility of hybrid working. Join us in our mission to secure vital income through legacies, all while working in a collaborative environment that prioritises both personal and organisational success.

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Contact Details:

Diabetes UK Recruitment Team