At a Glance
- Tasks: Lead IT operations and manage projects to enhance service performance and user experience.
- Company: A charity committed to equity, diversity, and inclusion in the tech sector.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Join us in creating an inclusive environment that reflects the communities we serve.
- Why this job: Make a real difference while leading a high-performing team in a meaningful organisation.
- Qualifications: Experience in IT operations and project management with strong leadership skills.
The predicted salary is between 50000 - 60000 € per year.
You’ll be responsible for leading day‑to‑day IT operations, ensuring our infrastructure, systems and support services are resilient, user‑focused and continuously improved. Working closely with senior stakeholders and external suppliers, you’ll drive service performance, manage key technology partners and oversee the delivery of operational change and improvement projects. This role combines operational leadership with project delivery, including managing service transitions, improving processes, strengthening resilience and supporting effective incident management. You’ll also lead and develop a high‑performing team, ensuring technology services meet the needs of colleagues, volunteers and the wider organisation.
Commitment to Equity, Diversity, and Inclusion
Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds. It also means if you have a disability or long‑term condition, we’re happy to consider any reasonable adjustments you might need to take part in the process and succeed in the role, just let our HR team know via recruitment@diabetes.org.uk.
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK and satisfactory references and a DBS check if required.
IT Operations and Projects Manager in City of Westminster employer: Diabetes UK
As an employer, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. Located in a vibrant community, our organisation offers competitive benefits, a commitment to equity and diversity, and the opportunity to lead impactful IT projects that directly support our mission. Join us to be part of a high-performing team dedicated to making a difference while enjoying a fulfilling career in IT operations.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations and Projects Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their commitment to equity, diversity, and inclusion, and think about how you can contribute to that mission. This will show you’re not just interested in the job, but also in being part of their community.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with leading IT operations and managing projects. Highlight specific examples where you've improved processes or led a team to success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace IT Operations and Projects Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the IT Operations and Projects Manager role. Highlight your leadership in IT operations and any project management experience you have, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving IT services and how you can contribute to our mission. Don’t forget to mention your commitment to equity, diversity, and inclusion.
Showcase Your Team Leadership Skills:We’re looking for someone who can lead and develop a high-performing team. Share examples of how you've successfully managed teams in the past and how you’ve driven service performance improvements.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Diabetes UK
✨Know Your Tech Inside Out
Make sure you’re well-versed in the latest IT operations and project management tools. Brush up on your knowledge of infrastructure, systems, and support services, as you'll need to demonstrate how you can ensure they are resilient and user-focused.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing service transitions. Be ready to discuss how you've improved processes and strengthened resilience in previous roles, as this will show your capability to lead a high-performing team.
✨Understand Stakeholder Management
Familiarise yourself with the importance of working closely with senior stakeholders and external suppliers. Think of specific instances where you’ve driven service performance or managed key technology partners, as this will illustrate your ability to navigate complex relationships.
✨Embrace Diversity and Inclusion
Since the organisation values equity, diversity, and inclusion, be prepared to discuss how you can contribute to these goals. Reflect on your experiences and how they align with the charity's commitment to better reflect the communities they serve.
