Engaging Communities and Volunteer Officer in Lisburn

We're looking for an enthusiastic, relationship-focused and community-minded officer to help us grow our reach and impact across Northern Ireland. This is an exciting opportunity to work directly with volunteers, community groups, healthcare professionals and local partners to strengthen community connections, amplify lived experience and ensure people affected by diabetes can access support, information and opportunities to get involved.

As our Engaging Communities and Volunteering Officer, you will play a key role in developing and strengthening community engagement across Northern Ireland. You will recruit, support and empower a network of volunteers who are passionate about making a difference in their communities. Working collaboratively with community organisations, healthcare providers and voluntary sector partners, you will help raise awareness of diabetes, improve access to support and ensure Diabetes UK Northern Ireland is reaching diverse and underrepresented communities. You will build trusted relationships, identify new partnership opportunities and support community led approaches that place people with lived experience at the heart of our work. This is a varied role that combines community engagement, volunteer development, partnership building, project delivery and impact measurement.

Key Responsibilities

• Build and maintain effective partnerships with community organisations, healthcare providers and local stakeholders.
• Develop community engagement opportunities that increase awareness of diabetes and support healthier communities.
• Support the delivery of community-based projects, campaigns and events.
• Recruit, train, support and develop volunteers across Northern Ireland.
• Work with volunteers and partners to co-design and deliver activities that meet local needs.
• Engage with people from diverse backgrounds, ensuring seldom-heard voices are included and represented.
• Gather feedback, evaluate impact and share learning to continuously improve our work.
• Maintain accurate records and ensure compliance with safeguarding, GDPR and organisational policies.
• Work collaboratively with colleagues across Diabetes UK to maximise opportunities and impact.

We're looking for someone who is passionate about community development and understands the power of volunteering to create positive change. You will be an excellent relationship builder who enjoys connecting with people from different backgrounds and can confidently work with a wide range of stakeholders.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK, satisfactory references and a DBS check if applicable for this role.

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more.

For nearly 5 million people with diabetes in the UK, there's no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won't stop until diabetes can do no harm. Our commitment to equity, diversity and inclusion means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work.