Diabetes Support Worker (FTC 2 years)

Contract: Full Time (Fixed term Contract 2 years)

Hours: 35

Location: Northern Ireland

Salary: £26,936 - £28,062

Application closing date: 29/05/2026

Interview(s) date: 11/06/2026 (In-person interview in Lisburn)

Role description: Are you passionate about making a real difference? We have an exciting opportunity for a Diabetes Support Worker to join our team in Northern Ireland. In this rewarding and varied role, you’ll support people living with, or at risk of, diabetes to access the information, support and local communities that can help them live well. Working closely with volunteers, community organisations and local partners, you’ll help strengthen local connections, expand our reach and ensure that no one has to face diabetes alone. We’re looking for someone who is confident building relationships and working collaboratively across a wide range of communities and services. You’ll be able to engage and influence others, helping to strengthen local connections and improve access to the right support at the right time — particularly for people in underserved or harder-to-reach communities.

Key Activities:

• Work closely with the Engaging Communities and Volunteer Manager and the wider team, to support the development and delivery of an effective and meaningful community engagement and volunteering plan across the region.
• Map and build strong links with community organisations, local partners and providers of health, social and community services and develop and maintain a database of support services relevant to people living with diabetes in their local community.
• Support and enable Diabetes UK volunteers, groups, and communities to build effective local connections with the above services and their wider diabetes communities to grow our reach at a local level.
• Assist people to identify their needs and access the right support and services within their local community and/or Diabetes UK, with particular focus on the more deprived or less often seen and heard communities in the region.

The ideal candidate:

As a Diabetes Support Worker, you will be self-motivated with excellent administrative, telephone and organisational skills. You will be able to communicate effectively with a range of audiences, with an understanding of the importance of diversity and inclusion. You will have the ability to listen and empathise with others, forming effective working relationships with a range of health and social care professionals, community groups and people with lived experience. You will have experience in using data management systems and Microsoft Office packages and be able to maintain internal systems and records to agreed standards.

Benefits:

We have some amazing benefits available which we are proud to be able to offer. We have a health cash plan available, early finish Fridays, access to an incredible Learning and Development offer, and much more.

About the Company:

For nearly 5 million people with diabetes in the UK, there’s no day off. At Diabetes UK, we fight day in, day out for better care, treatment and support. We won’t stop until diabetes can do no harm. With more people than ever living with diabetes and millions more at risk of developing type 2, our work has never been more needed. We make sure they get the care and support needed to live well with diabetes and avoid devastating complications. We fund critical research, which has led to life-changing discoveries – like the first insulin pen and programmes to put type 2 diabetes into remission. Now, we want to do this for everyone and find a cure. We can’t do any of this without you. Our staff are passionate and determined about helping everyone affected by diabetes. For over 85 years, they’ve been behind vital policy changes, as well as new treatments and technologies to make living with diabetes easier every day. But there’s more to do. And you can be part of it. Our vision is a world where diabetes can do no harm. Join us today, and together, we can make that a reality.

Our commitment to Equity, Diversity, and Inclusion:

Diabetes does not affect everyone equally and as a charity we are committed to equity, diversity and inclusion. We seek to better reflect those we serve. This means we actively seek to reach a diverse pool of candidates in our recruitment processes and particularly welcome applications from groups currently underrepresented at senior level, including those from Black, Asian and other ethnic minority backgrounds. It also means if you have a disability or long-term condition, we're happy to consider any reasonable adjustments you might need to take part in the process and succeed in the role, just let our HR team know via recruitment@diabetes.org.uk.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.