At a Glance
- Tasks: Assist with recreation activities and ensure guest safety in leisure facilities.
- Company: Join the vibrant team at Delta Hotels by Marriott York.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Perfect for students seeking flexible work in a dynamic setting.
- Why this job: Be part of an exciting hospitality experience and make guests' stays memorable.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About Us: Delta Hotels by Marriott York offers a 4 star hotel experience in a beautiful location steps away from the York Racecourse. We have stunning guest rooms and leisure facilities as well as banqueting spaces for hire and our Cast Iron Bar & Grill.
Position Summary:
- Serve as a key resource for all recreation activities facilitated on the property.
- Provide information to guests about available recreation facilities.
- Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.
- Observe activity in the recreational facility and report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Perform other reasonable job duties as requested by Supervisors.
Leisure Operations Assistant - Zero Hours employer: DHY - Leisure
Delta Hotels by Marriott York is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With flexible zero-hour contracts, staff enjoy the unique advantage of working in a stunning location near the York Racecourse, alongside opportunities for growth within the hospitality industry. Our commitment to training and safety ensures that every team member feels valued and equipped to provide outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Operations Assistant - Zero Hours
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the leisure or hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly through it. You never know when a new opportunity might arise!
✨Tip Number 3
Show your passion! When you get an interview, make sure to express your enthusiasm for leisure activities and guest services. Let them know why you’d be a great fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their hiring decisions.
We think you need these skills to ace Leisure Operations Assistant - Zero Hours
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us know why you're excited about working in leisure operations. Share any relevant experiences or interests that highlight your enthusiasm for recreation activities and guest engagement.
Be Clear and Concise:We appreciate straightforward applications! Make sure to keep your language clear and to the point. Avoid jargon and focus on what makes you a great fit for the role of Leisure Operations Assistant.
Highlight Your Customer Service Skills:Since this role involves interacting with guests, it's crucial to showcase your customer service experience. Tell us about times you've gone above and beyond to ensure a positive experience for others.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at DHY - Leisure
✨Know the Company Inside Out
Before your interview, take some time to research Delta Hotels by Marriott York. Understand their values, services, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Leisure Operations Assistant, you'll be interacting with guests regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting these skills will demonstrate your ability to enhance the guest experience.
✨Be Ready for Safety Questions
Given the importance of safety in recreational facilities, expect questions about how you would handle accidents or unsafe conditions. Think of scenarios where you’ve had to act quickly and responsibly, and be ready to discuss your approach to ensuring guest safety.
✨Dress the Part
First impressions matter! Make sure you dress professionally for your interview. Even if the role is casual, showing up in smart attire reflects your seriousness about the position and aligns with the hotel's professional image.