At a Glance
- Tasks: Create memorable experiences for guests through exceptional service and support.
- Company: Join the vibrant team at Delta Hotels by Marriott York.
- Benefits: Enjoy discounted stays, free meals, and access to leisure facilities.
- Other info: Opportunities for learning and development in a supportive workplace.
- Why this job: Be part of a dynamic environment where your efforts truly enhance guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
About Us: Delta Hotels by Marriott York offers a 4 star hotel experience in a beautiful location steps away from the York Racecourse. We have stunning guest rooms and leisure facilities as well as banqueting spaces for hire and our Cast Iron Bar & Grill.
Benefits to joining:
- Discounted room rates for you, as well as your friends & family worldwide!
- Discount on food & beverage at Marriott hotels worldwide.
- Free use of the Leisure Club facilities.
- Access to discounts, rewards, and perks with top brands.
- Free meal during shifts.
- Staff parking during shifts.
- Learning & Development opportunities.
- Employee Assistance Programme.
- Dedicated benefits website.
FRONT OFFICE ASSOCIATE in York employer: DHY - Front Desk
Delta Hotels by Marriott York is an exceptional employer that prioritises creating memorable experiences for both guests and employees. With a strong focus on employee growth through learning and development opportunities, a supportive work culture, and attractive benefits such as discounted room rates and free meals during shifts, we ensure our team feels valued and empowered. Located in a stunning area near the York Racecourse, our hotel offers a vibrant environment where every team member can thrive and contribute to a unique guest experience.
