Healthcare Assistant / Receptionist South Derby
Healthcare Assistant / Receptionist South Derby

Healthcare Assistant / Receptionist South Derby

Derby Full-Time 18892 - 26338 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support patients and assist with administrative duties in a healthcare setting.
  • Company: Join DHU Healthcare, a dedicated team committed to exceptional patient care.
  • Benefits: Enjoy flexible hours, competitive salary, generous leave, health cash plans, and free parking.
  • Why this job: Make a real impact on lives while working in a supportive and diverse environment.
  • Qualifications: 5 GCSEs including English and Maths; previous clinical and reception experience preferred.
  • Other info: We welcome applications from all backgrounds and support veterans and service leavers.

The predicted salary is between 18892 - 26338 £ per year.

Elevate your career as a Health Care Assistant with DHU Healthcare! Are you a devoted Health Care Assistant seeking a rewarding opportunity to continue delivering exceptional patient care at the forefront of the NHS? DHU Healthcare has a rewarding opportunity for you!

Discover job satisfaction as you begin your rewarding new career journey. Your dedication to supporting patients and positively impacting lives will make you an integral part of our unwavering commitment to delivering the highest level of service every day at DHU.

Your new colleagues will be a diverse multi-disciplinary community who, as a team, work collaboratively utilising their expertise to ensure that together we achieve collective brilliance.

Location: Derby Urgent Treatment Centre DE1 2GD, Swadlincote UTC DE11 0AE, Ripley Hospital DE5 3HE

What DHU can offer you:

  • Working Patterns: 26 hours per week available at the above locations
  • Competitive salary: DHU Band 2.0 (£23,615 per annum (pro rata))
  • Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum

Employee benefits:

  • Health Cash Plan: We take care of your health and wellbeing with health cash plans provided through Westfield Health.
  • NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme.
  • Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues.
  • Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave.
  • Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
  • Birthday Leave Guarantee: Birthday leave isn’t compulsory; it’s entirely up to you!
  • Free Parking: Most of our sites offer free, secure parking for your vehicles.

What your typical day looks like:

  • Carrying out direct patient care duties under the direction and supervision of trained nursing/medical staff.
  • Undertaking further training to carry out and extend skills e.g. basic wound closure, recording ECGs, urinalysis as directed by qualified nursing staff.
  • May potentially be required to provide swabbing services as part of the division's Covid-19 services.
  • Offering reassurance to vulnerable patients whilst in the centre.
  • Assist in general administrative and clerical duties and maintain manual/computerised records as required.
  • To comply with all Company policies, procedures and practices and to be responsible for keeping up to date with any changes to these.
  • Provide assistance to new members of staff to ensure the maintenance of a high-quality service.
  • Attend training and meetings as and when required to do so by Management.

To be a successful Healthcare Assistant you’ll need:

  • Good basic education.
  • 5 GCSE's including English Language & Mathematics, or equivalent.
  • Previous experience of working in a clinical environment.
  • Previous reception experience.
  • Sound employment record & Good attendance record.
  • Basic IT literacy.
  • Good telephone skills.
  • Excellent & accurate record keeping.
  • Good standard of literacy & numeracy.

At DHU HealthCare we pride ourselves on our diverse workforce, and we remain committed to ensuring every person, in each of our teams, can bring their true selves to work without risk or fear of discrimination. We proudly embrace forces-friendly practices and dedicate unwavering support to our Veterans/Service Leavers; Reservists; Cadet Force Adult Volunteers and military spouses/partners, fostering a workplace that values their unique skills and contributions.

Healthcare Assistant / Receptionist South Derby employer: DHU Healthcare

At DHU Healthcare, we are committed to fostering a supportive and inclusive work environment where our Healthcare Assistants can thrive. With competitive salaries, generous leave entitlements, and a range of employee benefits including health cash plans and an NHS pension scheme, we prioritise your wellbeing and career growth. Join our diverse team in Derby, where you will have the opportunity to make a meaningful impact on patient care while enjoying unique perks like birthday leave and free parking.
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Contact Detail:

DHU Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Healthcare Assistant / Receptionist South Derby

✨Tip Number 1

Familiarise yourself with the specific duties of a Healthcare Assistant and Receptionist at DHU. Understanding the day-to-day responsibilities will help you articulate how your skills and experiences align with their needs during any interviews or discussions.

✨Tip Number 2

Network with current or former employees of DHU Healthcare. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Prepare to discuss your experience in both patient care and administrative tasks. Highlighting your ability to balance these roles effectively will demonstrate your versatility and readiness for the position.

✨Tip Number 4

Show your commitment to continuous learning by mentioning any relevant training or certifications you have completed. This will reflect your dedication to professional development and align with DHU's emphasis on ongoing training.

We think you need these skills to ace Healthcare Assistant / Receptionist South Derby

Patient Care Skills
Basic Medical Knowledge
Communication Skills
Administrative Skills
Record Keeping
IT Literacy
Telephone Etiquette
Teamwork
Empathy and Compassion
Attention to Detail
Time Management
Adaptability
Basic Numeracy and Literacy
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in healthcare and reception roles. Emphasise any direct patient care duties you've performed and your ability to work in a clinical environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to the NHS values. Mention specific skills that align with the job description, such as good communication and record-keeping abilities.

Highlight Relevant Qualifications: Clearly list your qualifications, especially your GCSEs in English Language and Mathematics. If you have any additional training or certifications related to healthcare, be sure to include those as well.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a healthcare setting.

How to prepare for a job interview at DHU Healthcare

✨Show Your Passion for Patient Care

During the interview, express your genuine passion for helping patients. Share specific examples of how you've positively impacted patients' lives in previous roles, as this will resonate with the values of DHU Healthcare.

✨Demonstrate Your Teamwork Skills

Since the role involves working in a multi-disciplinary team, highlight your ability to collaborate effectively. Discuss past experiences where you worked alongside others to achieve common goals, showcasing your adaptability and communication skills.

✨Prepare for Clinical Scenarios

Be ready to discuss clinical scenarios or challenges you might face as a Healthcare Assistant. Think about how you would handle difficult situations, such as providing reassurance to vulnerable patients or managing administrative tasks under pressure.

✨Familiarise Yourself with DHU's Values

Research DHU Healthcare's mission and values before the interview. Understanding their commitment to patient care and community service will allow you to align your answers with their ethos, demonstrating that you're a good fit for their team.

Healthcare Assistant / Receptionist South Derby
DHU Healthcare
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