At a Glance
- Tasks: Support patients by providing essential health advice and guidance.
- Company: Join DHU Healthcare, a leading provider of NHS 111 services.
- Benefits: Enjoy flexible part-time hours and the chance to make a real impact.
- Other info: This role is perfect for high school and college students looking for meaningful work.
- Why this job: Experience job satisfaction while helping others in your community.
- Qualifications: No specific qualifications required; just bring your enthusiasm and resilience.
Health Advisor - Chesterfield - Part Time Late
Are you an enthusiastic and resilient individual seeking an opportunity to make a real difference? DHU Healthcare has a rewarding opportunity for you! Join our team of NHS 111 Health Advisors at the forefront of providing essential support to those in need. Discover job satisfaction as you begin your rewarding new career journey. Your dedication to supporting patients, as you make a significant difference to the lives of others, will see you contributing to the highest level of patient care we deliver every day at DHU.
What DHU Can Offer You
Working Patterns: We recognise that 9-5 doesn\\\'t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly talent team will work with you to find the best fixed pattern for us both.
Part Time - 30/24/20 hours per week, Availability window 4pm - 12am
Comprehensive Training: Successful candidates will undergo four weeks of full-time training, led by a team of dedicated trainers followed by three weeks of supported practice. You\\\'ll be trained on NHS Pathways systems, a recognisable licence that you\\\'ll receive on completion of training. Further details will be provided during the interview process. Note: No medical background is required.
Competitive Salary
- Training and daytime shifts: £12.31 per hour
- Evenings and night shifts: £16 per hour
- Weekend shifts: £17.84 per hour
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.
Employee Benefits
As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. As part of our team, you can enjoy a host of benefits to enhance your well-being.
Health Cash Plan: After six months with us, you\\\'ll enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our Enhanced Employee Assistance Programme.
NHS Pension Scheme: Rest assured knowing your future is secure with our NHS pension scheme. Already an NHS employee? We acknowledge your continuous service and commitment to healthcare excellence allowing you to bring your existing pension pot and holiday allowance with you!
Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. As part of our citizenship commitment and active approach to reducing our carbon footprint, we can provide you with lease options on a brand-new hybrid or electric car.
Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
Birthday Leave Guarantee: Birthday leave isn\\\'t compulsory; it\\\'s entirely up to you! We can\\\'t always celebrate with you, so whether you choose to take the day off and indulge in a well-deserved break or prefer to work and save your leave for another time, the decision is yours to make!
Free Parking: We know how expensive public parking can be! Most of our sites offer free, secure parking for your vehicles.
What Your Typical Day Looks Like
- Serving as the initial contact for the public regarding urgent healthcare concerns.
- Assessing patients using NHS Pathways to direct them to the most suitable care.
- Effectively managing instructions and inquiries from surgery staff, clinicians, and external agencies following up with appropriate actions and responses.
- Impactfully contributing to patients\\\' well-being.
- Offering general comfort and being a source of solace.
To be a successful Health Advisor you\\\'ll need:
- Motivation, passion, positivity, resilience, and determination to provide outstanding patient care.
- Excellent listening and communication skills, supported by IT and keyboard skills.
- A desire to engage with the public at their time of need coupled with a strong telephone manner.
- The capability to perform efficiently and accurately under pressure, whilst maintaining a compassionate and professional demeanour.
We understand that digital applications may not be suitable for everyone. If you need to apply in a way that better meets your needs, please contact us.
At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve. To read more about our Equity, Diversity and Inclusion pledge and see the progress we have made, please contact our ED&I team.
We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive.
#J-18808-LjbffrHealth Advisor - Chesterfield - Part Time Late employer: DHU Healthcare
At DHU Healthcare, we pride ourselves on being an excellent employer, offering a supportive work culture that values your contributions and fosters personal growth. As a Health Advisor in Chesterfield, you'll enjoy flexible part-time hours, competitive benefits, and the opportunity to make a meaningful impact in the community while working alongside a dedicated team of professionals committed to patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Health Advisor - Chesterfield - Part Time Late
✨Tip Number 1
Familiarise yourself with the NHS 111 service and its protocols. Understanding how the service operates will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in healthcare or customer service during your conversations. Sharing specific examples of how you've supported others can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss scenarios where you've had to handle difficult situations or patients. Being able to showcase your resilience and problem-solving skills will be crucial for this role.
✨Tip Number 4
Network with current or former Health Advisors if possible. They can provide valuable insights into the role and may even offer tips on what the hiring team is looking for.
We think you need these skills to ace Health Advisor - Chesterfield - Part Time Late
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Health Advisor. Tailor your application to highlight how your skills and experiences align with what DHU Healthcare is looking for.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in healthcare or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to support patients effectively.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the impact you hope to make as a Health Advisor. Share specific examples of how you've demonstrated resilience and dedication in previous roles, which are key traits for this position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a healthcare setting.
How to prepare for a job interview at DHU Healthcare
✨Show Your Passion for Healthcare
Make sure to express your enthusiasm for helping others during the interview. Share personal experiences or motivations that led you to pursue a role as a Health Advisor, as this will demonstrate your commitment to patient care.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations involving patients. Practise answering scenario-based questions that reflect the challenges faced in healthcare settings, showcasing your problem-solving skills and empathy.
✨Familiarise Yourself with NHS Protocols
Research the NHS guidelines and protocols relevant to the role of a Health Advisor. Being knowledgeable about these procedures will not only impress your interviewers but also show that you are serious about the position.
✨Demonstrate Resilience and Adaptability
Highlight your ability to remain calm under pressure and adapt to changing situations. Share examples from past experiences where you successfully managed stress or adapted to new challenges, as this is crucial in a healthcare environment.
