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- Tasks: Shape patient care by optimising planning and scheduling in a fast-paced NHS environment.
- Company: Join DHU Healthcare, a leader in delivering high-quality patient care.
- Benefits: Enjoy flexible working, NHS pension scheme, and tailored career development opportunities.
- Other info: Diverse and supportive workplace with clear career paths and continuous improvement focus.
- Why this job: Make a real impact on healthcare while developing your skills in workforce management.
- Qualifications: Experience in planning and scheduling, with strong analytical and negotiation skills.
The predicted salary is between 37338 - 44962 £ per year.
Shape the plan that keeps patient care running smoothly, every day. An exciting opportunity has arisen for an experienced planner to join our NHS 111 service as a Tactical Planning Analyst. This is a key role where you will directly influence operational performance, workforce efficiency, and patient care through effective short-term planning and scheduling.
Working within the Resource Planning function, you will take ownership of the tactical planning window ensuring that schedules, staffing, and operational readiness are optimised in the critical period leading up to live service delivery. You'll work closely with operational leaders, team managers, and stakeholders to balance demand, capacity, and performance, ensuring we deliver safe, efficient, and high-quality care to patients.
This role offers the opportunity to further develop your expertise across workforce management systems, scheduling optimisation, and real-time planning within a fast-paced NHS 111 environment.
As a Tactical Planning Analyst, you will:
- Own and manage the short-term planning cycle, ensuring readiness from 8 weeks up to real-time operations.
- Analyse trends in demand and performance to inform tactical decisions and schedule adjustments.
- Develop efficient and effective schedules across multiple channels, including front office, back office, and outbound services.
- Manage and negotiate offline activities and shrinkage with stakeholders to balance operational needs and service levels.
- Support scenario modelling and mitigation planning to ensure resilience during planned and unplanned events.
- Influence senior stakeholders with expert knowledge of workforce planning, scheduling best practice, and efficiency opportunities.
- Optimise the use of workforce management tools, including NICE and CXOne systems.
- Collaborate with Team Leaders and operational teams to ensure the best possible preparation for live service delivery.
- Contribute to the wider Resource Planning cycle, driving continuous improvement and alignment across the service.
For you, benefits that work. We'll support your health, happiness and future with benefits that put you first:
- Access to the NHS pension scheme (we'll also honour your existing NHS pension pot and holiday entitlement if you're transferring)
- Wellbeing support
- Flexible working options
- Career growth and development opportunities
Learning, leading, shaping healthcare. At DHU Healthcare, we support your growth at every stage of your career. With clear career paths, tailored training, and the DHU Academy, you'll have the tools and the encouragement to explore new skills and opportunities, take the next step, and make an impact. From leadership programmes and apprenticeships to essential role-specific training, development is part of how we work and shape healthcare together.
Together, reflecting our communities. We believe great care starts with people feeling valued, respected and supported. That's why we're proud to reflect the diversity of the communities we serve and welcome colleagues from all backgrounds. As a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. We proudly support the Armed Forces community, recognising the strengths and dedication they bring.
We're proud to offer fulfilling roles with real opportunities for growth - plus training, wellbeing benefits and clear career pathways. Ready to make the difference? We'd love to hear from you.
111 Tactical Planning Analyst in Derby employer: DHU Healthcare
Contact Detail:
DHU Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 111 Tactical Planning Analyst in Derby
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the NHS 111 service. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by understanding the key responsibilities of a Tactical Planning Analyst. Brush up on your knowledge of workforce management systems and be ready to discuss how you can optimise scheduling and improve operational performance.
✨Tip Number 3
Showcase your analytical skills! Be prepared to share examples of how you've used data to inform decisions in past roles. This will demonstrate your ability to analyse trends and make tactical adjustments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace 111 Tactical Planning Analyst in Derby
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Tactical Planning Analyst role. Highlight your experience in workforce management and scheduling, as this will show us you understand what we're looking for.
Showcase Your Analytical Skills: In your application, emphasise your ability to analyse trends and make data-driven decisions. We want to see how you've used these skills in past roles to improve operational performance.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and relevant experience at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that we receive all the necessary information and can process your application smoothly. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at DHU Healthcare
✨Know Your Numbers
As a Tactical Planning Analyst, you'll need to demonstrate your analytical skills. Brush up on key metrics related to workforce efficiency and patient care. Be ready to discuss how you've used data to inform planning decisions in the past.
✨Understand the NHS Landscape
Familiarise yourself with the NHS 111 service and its operational challenges. Knowing how tactical planning impacts patient care will show your commitment and understanding of the role. Research recent trends or changes in the NHS that could affect planning.
✨Prepare for Scenario Questions
Expect questions about how you'd handle real-time planning challenges. Think of examples where you've successfully managed unexpected changes or demand spikes. This will showcase your problem-solving skills and ability to stay calm under pressure.
✨Engage with Stakeholders
Since you'll be working closely with team leaders and operational managers, prepare to discuss how you’ve effectively communicated and negotiated with stakeholders in previous roles. Highlight your collaborative approach and how it led to improved outcomes.