At a Glance
- Tasks: Provide administrative support and maintain records for the Clinical Governance department.
- Company: Join DHU Healthcare, a compassionate team making a real impact.
- Benefits: Inclusive workplace, support for all backgrounds, and opportunities for personal growth.
- Other info: We value diversity and welcome candidates needing support during recruitment.
- Why this job: Shape the future of care while developing valuable skills in a supportive environment.
- Qualifications: 4 GCSEs including English and Maths; IT skills in Word, Excel, and PowerPoint.
The predicted salary is between 29970 - 36483 £ per year.
At DHU Healthcare, every role matters. We’re a team driven by compassion, respect, and encouragement, where contributions are valued and every voice is heard. Together, we make an impact and help shape the future for our patients, colleagues, and communities.
Responsibilities
- Proactively provide administrative services and undertake clerical duties in a professional, timely manner.
- Maintain manual/computerised records as required to a high standard.
- Prepare appropriate reports, briefing papers, documents and presentations as required.
- Provide effective and appropriate communication between the Clinical Governance department and other parts of the organization and external bodies.
- Support with locating telephone calls for the investigation of complaints, queries and incidents.
- Answer queries on complaints and incidents from outside agencies and DHU managers using agreed protocols and standards in an efficient and courteous manner.
- Maintain strict confidentiality in relation to all issues concerned within the service and adhere to the requirements of The Data Protection Act and Information Governance.
Qualifications
- 4 GCSEs Grades A-C or equivalent including English and Maths.
- Competence in office system development and maintenance.
- IT literacy skills in Word, Excel and Powerpoint.
Diversity & Inclusion
Great work happens when everyone feels seen, supported, and valued. We welcome colleagues from all backgrounds and proudly support the Armed Forces community. Inclusion and belonging are essential to our values, and together we make the difference. As a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process.
Apply today and start shaping the future of care.
Clinical Governance Assistant employer: DHU Healthcare
DHU Healthcare is an exceptional employer that prioritises the well-being of its staff while delivering high-quality urgent care in Leicester Forest East. With a strong focus on employee development, flexible working options, and access to the NHS pension scheme, we foster a supportive work culture that empowers our clinicians to thrive in their roles. Join us to make a meaningful impact in patient care and advance your career in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Governance Assistant
✨Dive into Local Health Networks
Health sciences administration is all about connections, so get yourself involved in local health networks and organisations. Attend community health events and workshops where you can meet professionals who work in the sector. This not only helps you make contacts but also shows your commitment to the field!
✨Leverage Your University Career Services
If you're still in school or just graduated, don’t forget to check out your university's career services. They often have partnerships with healthcare organisations looking to hire entry-level positions, plus they can help you with interview prep and networking opportunities—we've all been there!
✨Take Advantage of Online Job Fairs
Keep an eye out for online job fairs that focus on the health sciences sector. These virtual events are a goldmine for entry-level roles, as you can interact with recruiters and learn about job openings right from your home. It’s a casual way to get your face out there without the pressure of a formal interview!
✨Apply Directly through Our Website!
When you spot an opening you like, leap into action and apply through our website! We love seeing passionate candidates who are eager to kickstart their careers in health sciences administration. Ensure you tailor your application to reflect your real interest in the role and the company, DHU Healthcare!
Some tips for your application 🫡
Show Off Your Relevant Qualifications:In health sciences administration, we want to see any relevant qualifications, like a degree or certificates in health administration. Make sure you highlight these on your CV, especially if you've had coursework or projects that relate to the role. This will give us a clear idea of your academic background and how it fits with what we’re looking for at DHU Healthcare.
Highlight Your Experience with Health Systems:Even if you don’t have direct experience in administration, think back to any volunteer work, internships, or projects related to health systems. Detail your roles and what you learnt—especially any organisational or communication skills, as these are vital in our field. It’s all about showing us you’ve got the foundational knowledge and potential for growth in this entry-level role.
Craft a Genuine Cover Letter:Your cover letter should be your chance to tell us why you're excited about joining DHU Healthcare and how you can contribute. Share your passion for health sciences and what you hope to learn in this entry-level role. A personal touch goes a long way in making your application stand out from the crowd!
Make Your Application Reflect You:Since this is an entry-level position, let your personality shine through. Use clear language, be honest about your experiences, and don’t hesitate to show enthusiasm for learning and growth. We’re on the lookout for fresh talent, and your individuality could be what captures our attention at DHU Healthcare.
How to prepare for a job interview at DHU Healthcare
✨Showcase Your People Skills
In health sciences administration, it's all about communication and teamwork. Make sure to highlight any experiences where you've worked with diverse teams or interacted with patients. We want to see your ability to collaborate and manage relationships – a key part of the role at DHU Healthcare!
✨Familiarise Yourself with Relevant Software
You’ll likely encounter specific software tools in this field, like electronic health records (EHR) systems or data management software. Brush up on the basics of these tools, or if you’ve used any similar platforms, mention that experience. It’ll show we understand the technical side of health sciences administration when we chat with DHU Healthcare.
✨Focus on Your Learning and Adaptability
As an entry-level candidate, we know you might not have extensive experience, but emphasise your willingness to learn. Talk about your coursework, projects, or volunteer experiences that helped you develop relevant skills or insight. Showing that you’re coachable can be highly appealing to DHU Healthcare.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and critical thinking skills in real-life situations. Practice how you might handle common challenges in health administration, like managing patient data discrepancies or coordinating care. This can reveal your thought process and readiness for the role at DHU Healthcare.
