NHS 111 Health Advisor - Chesterfield - Early and Late

Job summary

NHS 111 Health Advisor

Chesterfield based

Competitive Salary:

• Training and daytime shifts: £12.65 per hour
• Evenings and night shifts: £16.44 per hour
• Weekend shifts: £18.34 per hour

Working Patterns: Part Time: 24 hours per week

Early Pattern - Avaiable between 06:00am-18:00pm

Late Pattern - Avaiable between 14:00pm-00:00am

Main duties of the job

At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.

With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.

About us

With us, your wellbeing comes first.

Well support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and well honour your existing NHS pension pot and holiday entitlement if youre transferring), to wellbeing support, flexible options and career growth, were here to help you thrive at work and in life.

For you, a place where you can be yourself

The best care comes from teams where everyone feels valued and supported. Wewelcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.

With us, your potential becomes progress.

At DHU Healthcare, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, well help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities

At DHU Healthcare, youll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter for you, for them, with us.

Job description

Job responsibilities

• Answer calls from patients who need urgent medical help or advice.
• Use the NHS Pathways system to assess symptoms and determine the next steps.
• Provide reassurance, clear information and advice for safe patient outcomes.
• Bring empathy, patience and professionalism to every call.
• Make a difference with every conversation in this fast paced, rewarding role.

Job responsibilities

• Answer calls from patients who need urgent medical help or advice.
• Use the NHS Pathways system to assess symptoms and determine the next steps.
• Provide reassurance, clear information and advice for safe patient outcomes.
• Bring empathy, patience and professionalism to every call.
• Make a difference with every conversation in this fast paced, rewarding role.

Person Specification

Qualifications

Desirable

• GCSE grade A to C in English and Maths

Experience

Desirable

• Experience in customer service, patient or customer facing roles

Person Specification

Qualifications

Desirable

• GCSE grade A to C in English and Maths

Experience

Desirable

• Experience in customer service, patient or customer facing roles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DHU Healthcare

Address

The Quad

Block 2

Rowland Hill House

Chesterfield

S491HQ

United Kingdom