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- Tasks: Answer urgent calls and provide compassionate medical advice to patients.
- Company: Join DHU Healthcare's NHS 111 team, where every role matters.
- Benefits: Competitive pay, NHS pension, wellbeing support, and flexible working options.
- Why this job: Make a real difference in people's lives with every call you take.
- Qualifications: Empathy, patience, and professionalism are key skills for this role.
- Other info: Supportive environment with career growth opportunities and inclusive culture.
The predicted salary is between 12 - 18 £ per hour.
Join our NHS 111 team and make every call count. At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference - for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.
Competitive Salary:
- Training and daytime shifts: £12.65 per hour
- Evenings and night shifts: £16.44 per hour
- Weekend shifts: £18.34 per hour
Working Patterns: Part Time: 30/24/18 hours per week. Start date: From May 2026 onwards.
Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.
As a 111 Health Advisor you will:
- Answer calls from patients who need urgent medical help or advice.
- Use the NHS Pathways system to assess symptoms and determine the next steps.
- Provide reassurance, clear information and advice for safe patient outcomes.
- Bring empathy, patience and professionalism to every call.
- Make a difference with every conversation in this fast-paced, rewarding role.
With us, your wellbeing comes first. We'll support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and we'll honour your existing NHS pension pot and holiday entitlement if you're transferring), to wellbeing support, flexible options and career growth, we're here to help you thrive at work and in life.
The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.
At DHU Healthcare, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, we'll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.
At DHU Healthcare, you'll find a welcoming, supportive environment with wellbeing support, flexible options and career growth. Your career and contribution really matter - for you, for them, with us. Apply today and start shaping the future of care.
Heath Advisor in Chesterfield employer: DHU Healthcare
Contact Detail:
DHU Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heath Advisor in Chesterfield
✨Tip Number 1
Get to know the company! Research DHU Healthcare and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in making a difference with them.
✨Tip Number 2
Practice your communication skills. As a Health Advisor, you'll need to convey information clearly and compassionately. Role-play with a friend or family member to get comfortable with answering calls and providing advice.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our NHS 111 team.
We think you need these skills to ace Heath Advisor in Chesterfield
Some tips for your application 🫡
Show Your Compassion: As a Health Advisor, empathy is key! Make sure to highlight any experiences where you've shown compassion or helped others. We want to see how you can make a difference with every call.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We love seeing candidates who really understand what we’re about.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at DHU Healthcare
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Health Advisor entails. Familiarise yourself with the NHS Pathways system and the types of calls you might handle. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Health Advisor, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and patience, especially in high-pressure situations. This will highlight your ability to connect with patients and provide the reassurance they need.
✨Practice Common Scenarios
Think about common scenarios you might encounter as a Health Advisor and practice how you would respond. This could include assessing symptoms or providing advice. Being prepared for these situations will help you feel more at ease during the interview.
✨Ask Insightful Questions
At the end of your interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the organisation supports employee wellbeing. This shows your interest in the role and helps you determine if it's the right fit for you.
