Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape patient care by optimising planning and scheduling for NHS 111 services.
- Company: Join DHU Healthcare, a leader in innovative healthcare solutions.
- Benefits: Enjoy flexible working, career growth, and access to the NHS pension scheme.
- Other info: Diverse workplace with opportunities for continuous improvement and personal development.
- Why this job: Make a real impact on patient care while developing your skills in a dynamic environment.
- Qualifications: Experience in planning and scheduling, with strong analytical skills.
The predicted salary is between 37338 - 44962 £ per year.
An exciting opportunity has arisen for an experienced planner to join our NHS 111 service as a Tactical Planning Analyst. This is a key role where you will directly influence operational performance, workforce efficiency, and patient care through effective short-term planning and scheduling.
Working within the Resource Planning function, you will take ownership of the tactical planning window ensuring that schedules, staffing, and operational readiness are optimised in the critical period leading up to live service delivery. You'll work closely with operational leaders, team managers, and stakeholders to balance demand, capacity, and performance, ensuring we deliver safe, efficient, and high-quality care to patients.
As a Tactical Planning Analyst, you will:
- Own and manage the short-term planning cycle, ensuring readiness from 8 weeks up to real-time operations.
- Analyse trends in demand and performance to inform tactical decisions and schedule adjustments.
- Develop efficient and effective schedules across multiple channels, including front office, back office, and outbound services.
- Manage and negotiate offline activities and shrinkage with stakeholders to balance operational needs and service levels.
- Support scenario modelling and mitigation planning to ensure resilience during planned and unplanned events.
- Influence senior stakeholders with expert knowledge of workforce planning, scheduling best practice, and efficiency opportunities.
- Optimise the use of workforce management tools, including NICE and CXOne systems.
- Collaborate with Team Leaders and operational teams to ensure the best possible preparation for live service delivery.
- Contribute to the wider Resource Planning cycle, driving continuous improvement and alignment across the service.
For you, benefits that work. We'll support your health, happiness and future with benefits that put you first:
- Access to the NHS pension scheme (we'll also honour your existing NHS pension pot and holiday entitlement if you're transferring)
- Wellbeing support
- Flexible working options
- Career growth and development opportunities
Learning, leading, shaping healthcare. At DHU Healthcare, we support your growth at every stage of your career. With clear career paths, tailored training, and the DHU Academy, you'll have the tools and the encouragement to explore new skills and opportunities, take the next step, and make an impact.
Together, reflecting our communities. We believe great care starts with people feeling valued, respected and supported. That's why we're proud to reflect the diversity of the communities we serve and welcome colleagues from all backgrounds.
We're proud to offer fulfilling roles with real opportunities for growth - plus training, wellbeing benefits and clear career pathways.
Ready to make the difference? We'd love to hear from you.
111 Tactical Planning Analyst in Chesterfield employer: DHU Healthcare
Contact Detail:
DHU Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 111 Tactical Planning Analyst in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the NHS 111 service. They can give you insider info on what it’s really like and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by understanding the key responsibilities of a Tactical Planning Analyst. Brush up on your knowledge of workforce management systems and be ready to discuss how you can optimise scheduling and improve operational performance.
✨Tip Number 3
Showcase your analytical skills! Be prepared to share examples of how you've used data to inform decisions in past roles. This will demonstrate your ability to analyse trends and make tactical adjustments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace 111 Tactical Planning Analyst in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Tactical Planning Analyst role. We want to see how you can influence operational performance and patient care, so don’t hold back on showcasing relevant examples!
Showcase Your Analytical Skills: Since this role involves analysing trends in demand and performance, it’s crucial to demonstrate your analytical prowess. Use specific instances where you've successfully used data to inform decisions or optimise processes. We love a good story backed by numbers!
Highlight Collaboration Experience: This position requires working closely with various stakeholders, so make sure to mention any past experiences where you’ve collaborated effectively. We’re looking for team players who can balance operational needs while ensuring high-quality care.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at DHU Healthcare
✨Know Your Stuff
Before the interview, dive deep into the NHS 111 service and understand its operational needs. Familiarise yourself with workforce management systems like NICE and CXOne, as well as scheduling best practices. This knowledge will help you speak confidently about how you can optimise planning and improve patient care.
✨Showcase Your Analytical Skills
Be prepared to discuss your experience with analysing trends in demand and performance. Bring examples of how you've used data to inform tactical decisions in previous roles. This will demonstrate your ability to make informed adjustments to schedules and staffing, which is crucial for this position.
✨Engage with Stakeholders
Highlight your experience in collaborating with team leaders and operational teams. Share specific instances where you've successfully managed and negotiated offline activities with stakeholders. This shows that you can balance operational needs while maintaining service levels, a key aspect of the Tactical Planning Analyst role.
✨Prepare for Scenario Modelling
Think about potential scenarios that could impact service delivery and how you would approach them. Be ready to discuss your strategies for resilience during planned and unplanned events. This will illustrate your proactive mindset and readiness to tackle challenges head-on.