Patient Services Assistant - Bank

# Patient Services Assistant – Bank## Job IntroductionWorking at DHU Healthcare means being part of something bigger. We’re a not-for-profit team, driven by compassion, respect, and a shared commitment to better care – for everyone. And because we believe that every person and moment matters, you’ll find a career here with real purpose.**Location:**Chesterfield Royal Hospital**Working patterns:** Bank / Zero hour**Salary:**Band 2 £23875 pro rata + 30% evening enhancements and 45% weekend enhancements**Patient Service Assistant – With us, every task realises your potential**As Patient Service Assistant, you’ll be the welcoming first point of contact for patients – managing calls, appointments and front desk services. You’ll keep everything running smoothly, ensuring patients feel informed, supported and cared for. You’ll need strong admin skills, excellent attention to detail and confidence using IT systems like Word, Excel and email. A friendly, flexible approach is also essential and previous healthcare experience is a bonus**Benefits**Great care starts with a supported team. That’s why we offer a benefits package with your health, happiness and future in mind. You’ll have access to the NHS pension scheme (and we’ll honour your existing NHS pension pot and holiday entitlement if you’re transferring), generous annual leave entitlement (standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays), free secure parking at most sites, birthday leave, and our Health Cash Plan for you and your family – covering dental, optical, therapy costs, and 24/7 GP access after six months. Plus, there’s wellbeing perks, flexible working, enhanced maternity and paternity leave, and a rewarding referral programme. It’s our way of saying thank you.**Development**With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, we’ll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.**Be proud to be you at DHU**We believe that when everyone feels valued, respected and supported, we can deliver the best care. We’re proud to reflect the rich diversity of the communities we serve, welcoming colleagues from all backgrounds. We proudly support Veterans, Service Leavers, Reservists, Cadet Volunteers, and military families, valuing their strength and dedication.At DHU Healthcare, your skills, ideas and growth matter. Join us and be part of something bigger.**We understand that digital applications may not be suitable for everyone. If you need to apply in a way that better meets your needs, please contact us, and we will gladly provide a format that works for you. For more information about our recruitment process,** **or reach out to our Talent Acquisition team at*****dhutalentacquisition@DHUHealthCare.nhs.uk******#IND1***### Patient Services Assistant – Bank* **Salary** Band 2.0 – £23,875 pro rata* **Frequency** Annual* **Job Reference** dhuhealthcare/TP/5270/805* **Contract Type** Zero Hours* **Closing Date** 28 October, 2025* **Job Category** Non-Clinical UEC* **Business Unit** UEC* **Location** Chesterfield, United Kingdom* **Posted on** 21 October, 2025 #J-18808-Ljbffr