Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for patients, managing appointments and records with care.
- Company: A compassionate healthcare organisation focused on positive patient experiences.
- Benefits: NHS pension access, flexible working options, and wellbeing perks.
- Why this job: Join a supportive team making a real difference in community health.
- Qualifications: Strong communication skills and a passion for patient care.
- Other info: Great opportunity to grow in a rewarding healthcare environment.
The predicted salary is between 30000 - 42000 £ per year.
A healthcare organization in the United Kingdom is seeking a UEC Receptionist to serve as the welcoming face for patients and manage appointments and records efficiently. This role is integral to ensuring positive patient experiences in a compassionate environment.
Benefits include:
- NHS pension access
- Flexible working options
- Wellbeing perks
Join a supportive team dedicated to patient care and community health.
Patient Experience Front Desk Specialist employer: DHU Health Care
Contact Detail:
DHU Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Front Desk Specialist
✨Tip Number 1
Make sure to research the healthcare organisation you're applying to. Knowing their values and mission can help you tailor your approach during interviews and show that you're genuinely interested in contributing to their patient care goals.
✨Tip Number 2
Practice your communication skills! As a Patient Experience Front Desk Specialist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network with current employees if you can. They can provide insider tips on what the organisation values in candidates and might even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests, plus you’ll be part of a supportive team dedicated to making a difference in patient experiences.
We think you need these skills to ace Patient Experience Front Desk Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with the role of a Patient Experience Front Desk Specialist. Share your passion for patient care and how you can contribute to creating a welcoming environment.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight any relevant experience in healthcare or customer service that showcases your ability to manage appointments and records efficiently. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially in a role where clarity is key. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive team dedicated to patient care.
How to prepare for a job interview at DHU Health Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Experience Front Desk Specialist. Familiarise yourself with appointment management and patient record systems, as well as the importance of creating a welcoming environment for patients.
✨Showcase Your Compassion
In healthcare, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated compassion and understanding towards patients or clients. This will show that you align with the organisation's values of providing positive patient experiences.
✨Prepare for Common Questions
Anticipate questions related to handling difficult situations or managing multiple tasks at once. Practise your responses to these scenarios, focusing on how you prioritise patient care while maintaining efficiency in your role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the organisation measures patient satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
