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- Tasks: Support patients as a Health Advisor, making a real difference in their lives.
- Company: Join DHU Healthcare, a diverse and inclusive organisation dedicated to patient care.
- Benefits: Enjoy competitive pay, generous leave, health plans, and discounts on shopping and entertainment.
- Why this job: Be part of a rewarding career that offers flexible hours and impactful work.
- Qualifications: No medical background needed; just bring your passion for helping others.
- Other info: Free parking and birthday leave guarantee to celebrate your special day!
Join our team of NHS 111 Health Advisors at the forefront of providing essential support to those in need. Discover job satisfaction as you begin your rewarding new career journey. Your dedication to supporting patients, as you make a significant difference to the lives of others, will see you contributing to the highest level of patient care we deliver every day at DHU.
What DHU can offer you:
- Working Patterns: We recognise that 9-5 doesn’t work for everyone, so we have a range of working patterns available to suit your work/life balance. Our friendly talent team will work with you to find the best fixed pattern for us both. Part Time - 30/24/20 hours per week, Availability window 4pm to 12am.
- Comprehensive Training: Successful candidates will undergo four weeks of full-time training, led by a team of dedicated trainers followed by three weeks of supported practice. You will be trained on NHS Pathways systems, a recognisable licence that you will receive on completion of training. Further details will be provided during the interview process. Note: No medical background is required.
- Competitive salary: Training and daytime shifts: £12.31 per hour; Evenings and night shifts: £16 per hour; Weekend shifts: £17.84 per hour.
- Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays.
- Employee benefits: As part of our team at DHU Healthcare, we believe in rewarding you, our colleague, for your hard work and dedication to providing the very best in patient care. You can enjoy a host of benefits to enhance your well-being.
- Health Cash Plan: After six months with us, you will enjoy 24/7 GP access for you and your family, along with a free Level 1 Health Cash Plan covering dental, optical, and therapy costs to support your health and well-being whenever you need it.
- Access to the DHU Hub: Offering exclusive shopping and entertainment discounts, well-being resources, a health portal, and our Enhanced Employee Assistance Programme.
- NHS Pension Scheme:
- Car Lease Scheme: DHU has teamed up with NHS Fleet Solutions to offer a salary sacrifice scheme for colleagues. We can provide you with lease options on a brand-new hybrid or electric car.
- Enhanced Maternity/Paternity Leave: We understand the importance of family, which is why we offer enhanced maternity and paternity leave to support you during this special time in your life, supported by a robust Family Friendly policy.
- Referral Programme: Share the benefits of working at DHU with your network and you can earn cash rewards through our Employee Referral Programme.
- Birthday Leave Guarantee: Birthday leave isn’t compulsory; it’s entirely up to you! Whether you choose to take the day off or prefer to work, the decision is yours to make!
- Free Parking: Most of our sites offer free, secure parking for your vehicles.
What your typical day looks like:
- Serving as the initial contact for the public regarding urgent healthcare concerns.
- Assessing patients using NHS Pathways to direct them to the most suitable care.
- Effectively managing instructions and inquiries from surgery staff, clinicians, and external agencies following up with appropriate actions and responses.
- Impactfully contributing to patients’ well-being.
- Offering general comfort and being a source of solace.
To be a successful Health Advisor you’ll need:
- Motivation, passion, positivity, resilience, and determination to provide outstanding patient care.
- Excellent listening and communication skills, supported by IT and keyboard skills.
- A desire to engage with the public at their time of need coupled with a strong telephone manner.
- The capability to perform efficiently and accurately under pressure, whilst maintaining a compassionate and professional demeanour.
We understand that digital applications may not be suitable for everyone. If you need to apply in a way that better meets your needs, please contact us, and we will gladly provide a format that works for you. At DHU Healthcare, we take pride in our diversity and foster an environment where every person feels valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. We warmly welcome applications from all individuals, reflecting the rich diversity of the communities we serve.
We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners. We value the unique skills and contributions you bring and strive to create a workplace where you can thrive.
Health Advisor - Oldbury - Part time Late employer: DHU Health Care
Contact Detail:
DHU Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Advisor - Oldbury - Part time Late
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DHU Healthcare. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts better and boost your confidence when it’s time to shine in front of the interview panel.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping others shine through. Talk about why you want to be a Health Advisor and how you can make a difference in patients' lives. Your genuine motivation can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to express your appreciation for the opportunity can leave a lasting impression. It shows that you’re proactive and truly interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Health Advisor - Oldbury - Part time Late
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Health Advisor role. We want to see your passion for patient care shine through!
Show Off Your Communication Skills: Since this role involves a lot of interaction with the public, it’s crucial to demonstrate your excellent listening and communication skills in your written application. Let us know how you can connect with people!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your motivations and why you’re excited about joining our team at DHU!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to becoming a Health Advisor!
How to prepare for a job interview at DHU Health Care
✨Know Your NHS Pathways
Familiarise yourself with the NHS Pathways system before your interview. Understanding how it works will not only show your commitment but also help you answer questions more confidently, especially about patient assessment.
✨Showcase Your Communication Skills
As a Health Advisor, excellent communication is key. Prepare examples of how you've effectively communicated in past roles or situations, particularly under pressure. This will demonstrate your ability to engage with the public compassionately.
✨Demonstrate Your Resilience
Be ready to discuss times when you've faced challenges and how you overcame them. Highlighting your resilience and determination to provide outstanding patient care will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team culture at DHU. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to learn more about their values and working patterns.