At a Glance
- Tasks: Lead clinical governance and patient safety strategies in a dynamic healthcare environment.
- Company: Join DHU Healthcare, a not-for-profit organisation dedicated to compassionate care.
- Benefits: Enjoy competitive salary, NHS pension, generous leave, and health insurance.
- Other info: Be part of a diverse team committed to equity and inclusion.
- Why this job: Make a real difference in patient safety and quality of care.
- Qualifications: Clinical qualification and experience in governance within the NHS required.
Leicester / Derby £48,539 - £54,815
DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111. We care for patients across the West and East Midlands – a population totaling around 14 million. As a socially conscious organisation, we provide compassionate, high-quality care to our patients and offer a supportive work environment to our 2,500 DHU employees.
About the role
As a Head of Clinical Governance, you will be responsible for supporting the Clinical Director, Director of Nursing and Quality and Corporate Head of Clinical Governance in the implementation and management of the clinical governance strategy. The post holder will have specific responsibility for leading the development and implementation of the DHU Urgent Care patient safety strategy working in partnership with a broad range of Health Care partners.
The role involves the development of Clinical Governance and Patient safety activities across the patient journey. It includes developing the Quality Strategy across the Urgent Care services through the development of the Clinical Governance and patient safety agenda; managing local programmes, organisational Clinical Governance, and patient safety activities; leading serious / patient safety incident investigations (PSII’s), identifying opportunities for organisational learning, system improvement and patient safety.
The post holder will participate in promoting and advancing DHU Health Care CIC, whilst working towards DHU’s Values, behaviours, and principles:
- Compassionate – we show kindness, consideration and understanding in everything we do.
- Accomplished – we are available day and night, providing the best advice, care, and treatment for every individual.
- Respectful – we recognise the value that individual and team differences bring.
- Encouraging – we believe everyone matters, inspiring confidence in others.
Responsibilities:
- Lead the clinical governance strategy to ensure it is constantly updated to include relevant local and national requirements.
- Maintain quality patient care, identify patient safety issues, and identify learning outcomes / areas for improvement within DHU Urgent Care services.
- Lead the integrated governance team to ensure all clinical governance requests, complaints, incidents, patient feedback, coroner’s requests, and medico-legal issues are responded to in a timely manner.
- Lead the collation, investigation and response to patient complaints, feedback, compliments, serious incidents, and healthcare professional feedback.
- Manage incidents and complaints across DHU Urgent and Emergency Care (UEC) services ensuring compliance with national and other appropriate requirements.
- Ensure thorough investigations are undertaken for all serious / patient safety incident investigations.
- Promote incident reporting systems across clinical services and ensure incidents are reported, action taken, and outcomes monitored.
- Produce monthly clinical governance reports, quarterly quality reports and serious or patient safety incident investigation reports in a timely manner.
- Inform the Corporate Head of Clinical Governance and Executive Directors regarding the notification of serious / patient safety incident reports.
Essential Skills:
- Clinical professional qualification.
- Experience of working within a governance role for an NHS provider.
- Two years of working at a senior level in a health provider organisation.
- Four years’ experience in an NHS clinical or clinical governance / quality / risk management.
- Strong knowledge of clinical governance.
- Understanding of consent and confidentiality.
- Working knowledge of clinical risk management, clinical governance, effectiveness, and service quality issues.
- Broad understanding of the NHS and CQC external regulatory environment.
- Knowledge of professional codes of conduct.
- Experience of managing a team.
- Basic knowledge of NHS Complaints regulations.
In return, we can offer:
Joining DHU means you will receive some great benefits, including access to the NHS pension scheme, a generous annual leave allowance, incremental sick pay scheme, family friendly policies, and support for your health and wellbeing.
At DHU Healthcare, we are committed to fostering an environment where Equity, Diversity, Inclusion, and a strong sense of Belonging are actively promoted.
Job Types: Full-time, Permanent
Salary: £48,539.00-£54,815.00 per year
Work Location: In person
Head of Clinical Governance in Oldbury employer: DHU Health Care
DHU Healthcare is an exceptional employer, offering a supportive and compassionate work environment for its 2,500 employees. With a strong commitment to employee growth, we provide access to the NHS pension scheme, generous annual leave, and health benefits, all while fostering a culture of equity, diversity, and inclusion. Join us in making a meaningful impact on patient care across the West and East Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Clinical Governance in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at DHU Healthcare or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by diving deep into DHU's values and mission. Show us how your experience aligns with our commitment to compassionate care and quality governance. We love seeing candidates who resonate with our ethos!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past roles that highlight your leadership in clinical governance and patient safety.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Head of Clinical Governance in Oldbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Clinical Governance role. Highlight your relevant experience in clinical governance and patient safety, and show how your values align with ours at DHU Healthcare.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to illustrate how you’ve improved patient safety or quality of care.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate clarity, especially when it comes to complex topics like clinical governance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at DHU Healthcare.
How to prepare for a job interview at DHU Health Care
✨Know Your Stuff
Make sure you brush up on clinical governance principles and patient safety strategies. Familiarise yourself with DHU Healthcare's values and how they align with your own experiences in the NHS. This will help you demonstrate that you're not just a fit for the role, but also for the organisation.
✨Showcase Your Leadership Skills
As a Head of Clinical Governance, you'll be leading teams and managing incidents. Prepare examples from your past where you've successfully led a team or managed a challenging situation. Highlight your ability to inspire confidence and promote a culture of learning and improvement.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific patient safety incidents or complaints. Think through potential scenarios and how you would approach them, focusing on your problem-solving skills and commitment to quality care. This shows you can think on your feet and prioritise patient safety.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about current challenges in clinical governance at DHU Healthcare or how they measure success in patient safety initiatives. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
