At a Glance
- Tasks: Provide telephone triage for patients, assessing symptoms and offering evidence-based advice.
- Company: Join DHU Healthcare, a diverse organisation dedicated to exceptional patient care and community support.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
- Why this job: Make a real difference in patient lives while working collaboratively in a compassionate team.
- Qualifications: Must be a registered Nurse, Paramedic, or Pharmacist with at least 2 years of clinical experience.
- Other info: We welcome applications from all backgrounds and are committed to diversity and inclusion.
The predicted salary is between 31300 - 37400 £ per year.
# NHS 111 Clinical Advisor – Derby## Job Introduction**Every call is a chance to make a difference.**At DHU Healthcare, every role matters. We’re a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.**Competitive salary:*** Training and daytime shifts: £19.63 per hour* Evenings and night shifts: £25.51 per hour* Weekend shifts: £28.46 per hour**Working Patterns:**Part-Time late positions only available.**For them, every call makes the difference**With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.**As a 111 Clinical Advisor you will:**As a 111 Clinical Advisor, you’ll support patients over the phone, using the NHS Pathways system to assess symptoms and guide them to the right care. As their first clinical contact, you’ll take them to next best step, while offering reassurance and evidence-based advice.If you’re a Registered Adult Nurse, Paramedic or Pharmacist with post-registration experience, we can give you full training. Strong clinical judgement, IT confidence, and clear communication skills are also essential**With us, your wellbeing comes first.**We’ll support your health, happiness and future with benefits that put you first:* Access to the NHS pension scheme (we’ll also honour your existing NHS pension pot and holiday entitlement if you’re transferring)* Wellbeing support* Flexible working options* Career growth and development opportunitiesFor more information on the full range of benefits available click here.**For you, the support to go further.**With us, your development matters. Whether you’re starting out or ready for your next challenge, we offer clear pathways to help you grow with confidence wherever you are in your career. Essential training is tailored to your role, and support is always within reach – because we know that fulfilled colleagues deliver better care, stronger teamwork, and more impact. From coaching-led leadership through our Inspire programme, partnerships like the Integrated Urgent Care course with the University of Derby, and apprenticeships, we’ll help you develop in ways that matter to you. We encourage you to explore new skills and embrace opportunities.**With us, different perspectives make the difference.**The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.**At DHU Healthcare, your skills, ideas and growth matter.** #IND3**NHS 111 Clinical Advisor** ### NHS 111 Clinical Advisor – Derby* **Salary** £38383 – £46221 (pro rata) + 30% evening and 45% weekend enhancements* **Job Reference** 111-CA-DERBY* **Contract Type** Part Time* **Closing Date** No expiry date* **Job Category** 111 Clinical Advisor* **Business Unit** NHS 111* **Location** Derby, United Kingdom* **Posted on** 20 January, 2026 #J-18808-Ljbffr
NHS 111 Clinical Advisor - Derby employer: DHU Health Care
Contact Detail:
DHU Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS 111 Clinical Advisor - Derby
✨Tip Number 1
Familiarise yourself with the NHS Pathways system, as this is crucial for the role. Understanding how to navigate and utilise this clinical decision support tool will give you a significant advantage during the interview process.
✨Tip Number 2
Highlight your experience in telephone triage or primary care during discussions. Be prepared to share specific examples of how you've successfully assessed patients over the phone and provided effective advice.
✨Tip Number 3
Demonstrate your ability to work under pressure by discussing past experiences where you managed high-stress situations effectively. This will show your potential employers that you can handle the demands of the role.
✨Tip Number 4
Engage with current employees or alumni from DHU Healthcare on professional networks like LinkedIn. Gaining insights into their experiences can help you tailor your approach and understand the company culture better.
We think you need these skills to ace NHS 111 Clinical Advisor - Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a registered Adult Nurse, Paramedic, or Pharmacist. Emphasise your clinical expertise, particularly in telephone triage and patient assessment, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work in a multi-disciplinary team. Mention specific examples of how you've contributed to patient outcomes in previous roles.
Highlight Relevant Qualifications: Clearly list your qualifications, including your NMC/HCPC/GPhC registration and any additional certifications like Minor Illness or Injuries certificates. This will demonstrate your suitability for the role.
Showcase Communication Skills: Since the role involves telephone triage, emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've effectively communicated with patients and colleagues in high-pressure situations.
How to prepare for a job interview at DHU Health Care
✨Know Your Clinical Guidelines
Familiarise yourself with NHS Pathways and other clinical decision support systems. Being able to discuss how you would use these tools in your assessments will demonstrate your readiness for the role.
✨Showcase Your Communication Skills
As a Clinical Advisor, effective communication is key. Prepare examples of how you've successfully communicated complex information to patients or colleagues, especially in high-pressure situations.
✨Highlight Your Teamwork Experience
Discuss your experience working within multi-disciplinary teams. Share specific instances where collaboration led to improved patient outcomes, showcasing your ability to work well with others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills. Practice responding to hypothetical patient calls, focusing on your thought process and the rationale behind your clinical decisions.