Urgent Care Receptionist & Admin – Patient Experience in London
Urgent Care Receptionist & Admin – Patient Experience

Urgent Care Receptionist & Admin – Patient Experience in London

London Full-Time 24544 - 24544 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage patient interactions and administrative tasks to ensure a positive experience.
  • Company: Heron GP Practice, a compassionate healthcare provider.
  • Benefits: Competitive salary of £24,544, with growth and development opportunities.
  • Why this job: Make a real difference in patient care while gaining valuable experience.
  • Qualifications: Compassionate attitude and strong organisational skills.
  • Other info: Part-time role in a supportive environment.

The predicted salary is between 24544 - 24544 £ per year.

A healthcare provider is seeking a compassionate Administration Receptionist for a part-time position at Heron GP Practice in the United Kingdom. This role is crucial for managing patient interactions and administrative tasks efficiently, ensuring a positive experience for patients.

Key responsibilities include:

  • Appointment management
  • Patient records handling
  • Providing support to clinicians

The position offers a salary of £24,544 annually and presents opportunities for growth and development in a supportive environment.

Urgent Care Receptionist & Admin – Patient Experience in London employer: DHU Health Care

Heron GP Practice is an excellent employer that prioritises patient care and employee well-being. With a strong focus on professional development, our supportive work culture fosters growth opportunities for all staff members. Located in the heart of the community, we offer a rewarding environment where you can make a meaningful impact on patient experiences while enjoying a competitive salary and flexible working arrangements.
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Contact Detail:

DHU Health Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Urgent Care Receptionist & Admin – Patient Experience in London

Tip Number 1

Network like a pro! Reach out to people in the healthcare field, especially those who work at Heron GP Practice. A friendly chat can open doors and give you insider info about the role.

Tip Number 2

Prepare for the interview by practising common questions related to patient experience and admin tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your compassion! During interviews, share examples of how you've positively impacted patient experiences in previous roles. This will highlight your fit for the position.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Urgent Care Receptionist & Admin – Patient Experience in London

Compassion
Appointment Management
Patient Records Handling
Administrative Skills
Communication Skills
Customer Service
Support to Clinicians
Efficiency in Task Management
Attention to Detail
Teamwork
Problem-Solving Skills

Some tips for your application 🫡

Show Your Compassion: In your application, let us see your caring side! Highlight any experience you have in patient-facing roles or situations where you've gone the extra mile to help someone. We want to know how you can contribute to a positive patient experience.

Be Organised: As an Urgent Care Receptionist, you'll need to juggle multiple tasks. Make sure your application reflects your organisational skills. Use bullet points to list relevant experiences and keep your CV tidy. We love a well-structured application!

Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to this specific role at Heron GP Practice. Mention the key responsibilities from the job description and how your skills match them. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re tech-savvy, which is a bonus in this role!

How to prepare for a job interview at DHU Health Care

Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of an Urgent Care Receptionist & Admin. Familiarise yourself with appointment management and patient records handling, as well as how these tasks contribute to a positive patient experience.

Show Your Compassion

In a role focused on patient interactions, it’s essential to convey your compassionate nature. Prepare examples from your past experiences where you’ve demonstrated empathy and support, especially in challenging situations.

Prepare Questions for Them

Interviews are a two-way street! Think of insightful questions to ask about the practice's approach to patient care and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Dress the Part

First impressions matter, especially in healthcare. Dress smartly and professionally for your interview. It reflects your seriousness about the position and respect for the patients you'll be serving.

Urgent Care Receptionist & Admin – Patient Experience in London
DHU Health Care
Location: London

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