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- Tasks: Be the friendly face for patients, managing appointments and supporting healthcare teams.
- Company: Join DHU Healthcare, a compassionate not-for-profit team making a real difference.
- Benefits: Enjoy flexible options, NHS pension, wellbeing support, and career growth opportunities.
- Why this job: Make a positive impact on patient experiences while developing your skills in healthcare.
- Qualifications: No specific qualifications needed, just a passion for helping others and great communication skills.
- Other info: Inclusive environment that values diversity and supports personal and professional growth.
The predicted salary is between 24544 - 24544 £ per year.
Keep urgent care running smoothly, every day.
At DHU Healthcare, every role matters. We’re a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.
With us, care never stops. At DHU Healthcare, our Urgent and Emergency Care teams work on the frontline of the NHS, delivering expert, compassionate care 24/7, 365 days a year. From Emergency Departments and Urgent Treatment Centres to GP surgeries and communities across the East Midlands and beyond, we’re there when people need us most.
Our teams of skilled medical, nursing, allied health, and support professionals all work together to respond quickly and effectively to every patient. We deliver a wide range of services including community nursing, urgent treatment, primary care streaming, urgent on-day primary care, GP home visiting, phlebotomy, community hospital medical cover, telephone consultation support, and palliative care home visiting. With us, you’ll be supported to succeed – in your role, your development, and your career.
As a UEC Receptionist/Administrator you will:
- Be the welcoming, professional first point of contact for patients and visitors.
- Manage appointments, patient records and administrative processes accurately.
- Support clinicians and operational staff to ensure smooth service delivery.
- Handle enquiries and provide information in a calm, compassionate manner.
- Play a vital role in creating positive patient experiences every day.
We’ll support your health, happiness and future with benefits that put you first. From access to the NHS pension scheme (and we’ll honour your existing NHS pension pot and holiday entitlement if you’re transferring), to wellbeing support, flexible options and career growth, we’re here to help you thrive at work and in life.
With us, development is part of our culture. From essential training and apprenticeships to supportive leadership and career pathways, we’ll help you grow in ways that matter to you. Because when our people thrive, so do our patients and communities.
The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.
We’re proud to offer fulfilling roles with real opportunities for growth – plus training, wellbeing benefits and clear career pathways.
Administration Receptionist in London employer: DHU Health Care
Contact Detail:
DHU Health Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Receptionist in London
✨Tip Number 1
Get to know the company! Research DHU Healthcare and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their compassionate team.
✨Tip Number 2
Practice your communication skills! As an Administration Receptionist, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to build confidence in handling enquiries and providing information calmly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the work culture at DHU Healthcare. They might even share tips on how to stand out during the hiring process!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at DHU Healthcare.
We think you need these skills to ace Administration Receptionist in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and your commitment to compassionate care.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Receptionist. Mention specific examples that demonstrate your ability to manage appointments and handle enquiries effectively.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using straightforward language and keeping your sentences short. This will help us quickly understand your qualifications and enthusiasm for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at DHU Health Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administration Receptionist. Familiarise yourself with managing appointments, patient records, and how to support clinicians effectively. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Compassionate Side
Since this role involves interacting with patients and visitors, it's crucial to demonstrate your compassionate nature. Prepare examples from your past experiences where you've handled enquiries or provided support in a calm and caring manner. This will highlight your suitability for a position that values empathy.
✨Practice Common Interview Questions
Anticipate common interview questions related to administrative tasks and patient interaction. Practising your responses can help you articulate your thoughts clearly. Consider questions like 'How would you handle a difficult patient?' or 'What steps do you take to ensure accuracy in record-keeping?'
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the team culture, training opportunities, and career growth within DHU Healthcare. This shows your enthusiasm for the role and your desire to be part of a supportive environment where you can thrive.
