At a Glance
- Tasks: Provide essential admin support to ensure high standards of patient care and safety.
- Company: Join DHU Healthcare, where every role makes a difference in patient lives.
- Benefits: Enjoy flexible working, NHS pension, wellbeing support, and career development opportunities.
- Other info: Inclusive workplace that values diversity and supports your growth.
- Why this job: Make a real impact behind the scenes in healthcare while growing your skills.
- Qualifications: Strong communication skills and a commitment to quality and professionalism.
The predicted salary is between 29970 - 36483 £ per year.
Help our teams deliver the best possible care, behind the scenes.
At DHU Healthcare, every role matters. Because every moment gives us the chance to make the difference for patients, colleagues and communities. Wherever you join us, your compassion, commitment and skills will not only make all the difference in the moment today but also shape the care we deliver tomorrow.
Behind every patient interaction is a team making it possible. At DHU Healthcare, our corporate colleagues are essential to everything we do ensuring our services run smoothly, safely and with purpose.
As a Clinical Governance Assistant, you will provide administrative support to the Integrated Governance team, helping to ensure high standards of quality and patient safety across DHU Healthcare. You will support the management of complaints and incidents in line with DHU policies, contributing to continuous learning and service improvement. A strong commitment to quality, professionalism, and excellence is essential in this role.
Key Responsibilities- Provide efficient administrative support including data entry, record keeping, document preparation and general office duties
- Manage correspondence, including emails and letters, in a timely and professional manner
- Support complaints and incident processes, including logging on Datix, acknowledging concerns and gathering information
- Arrange and attend meetings, taking accurate minutes where required
- Communicate effectively with internal teams, external partners and members of the public
- Handle sensitive conversations with patients and complainants with professionalism and empathy
- Maintain accurate records and ensure confidentiality in line with Data Protection and Information Governance
- Support reporting, data collation and continuous improvement activities
- Carry out general duties to support the smooth running of the Governance function
Working Relationships: you will work closely with colleagues across DHU, external healthcare partners and members of the public, requiring clear, professional and compassionate communication at all times. This role is flexible and may evolve to meet service needs, with additional duties as required.
With us, your wellbeing comes first. We’ll support your health, happiness and future with benefits that put you first:
- Access to the NHS pension scheme (we’ll also honour your existing NHS pension pot and holiday entitlement if you’re transferring)
- Wellbeing support
- Flexible working options
- Career growth and development opportunities
Enjoy the same great benefits as you move into your new role. Your benefits continue with you, supporting your health, wellbeing, and future.
Keep developing as you step into your new role. Your development moves with you with us, you can continue building your skills and exploring new opportunities. With career pathways, tailored training, and the DHU Academy, you’ll have the tools and encouragement to take the next step, make an impact, and grow in ways that matter to you.
With us, everyone belongs. Great work happens when everyone feels seen, supported, and valued. We welcome colleagues from all backgrounds and proudly support the Armed Forces community. Inclusion and belonging are essential to our values, and together we make the difference. As a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process.
Your skills, ideas, and growth continue to matter at DHU Healthcare. Take the next step and make an even greater impact.
Clinical Governance Administration Assistant employer: DHU Health Care
At DHU Healthcare, we prioritise your wellbeing and professional growth, offering a supportive work environment where every role contributes to delivering exceptional patient care. As a Clinical Governance Administration Assistant, you'll enjoy flexible working options, access to the NHS pension scheme, and numerous career development opportunities through our tailored training programmes. Join us in a culture that values compassion, inclusivity, and continuous improvement, making a meaningful impact on the lives of patients and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Governance Administration Assistant
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like DHU Health Care.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at DHU Health Care.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like DHU Health Care, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Governance Administration Assistant
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at DHU Health Care.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at DHU Health Care.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to DHU Health Care. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at DHU Health Care. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at DHU Health Care
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research DHU Health Care’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
