Health Care Assistant

Health Care Assistant

Loughborough Full-Time 24000 - 36000 £ / year (est.) No home office possible
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DHU Health Care CIC

At a Glance

  • Tasks: Join our team as a Health Care Assistant, providing essential clinical support and patient care.
  • Company: DHU Health Care CIC is dedicated to delivering high-quality healthcare services in urgent treatment centres.
  • Benefits: Enjoy flexible working hours, including weekends, and the chance to develop your skills in a supportive environment.
  • Why this job: Make a real difference in patients' lives while working in a compassionate and professional team.
  • Qualifications: Previous experience as a HCA and a Care Certificate are essential; a sense of humour is a plus!
  • Other info: We value diversity and encourage applications from all backgrounds to reflect the communities we serve.

The predicted salary is between 24000 - 36000 £ per year.

Job description

Job Description & Person Specification

Position:

Health Care Assistant

Division:

All divisions

Location:

Urgent Treatment Centres

Reporting to:

Clinical Service Lead

Purpose of the Role

The post holder will be part of a team based at one of the Urgent Treatment Centres (UTC) run by DHU Health Care CIC. The post holder will provide clinical support to the team and patients, carrying out diagnostic tasks such as ECGs and phlebotomy. A commitment to a quality service and excellence in all that DHU Health Care CIC undertakes are integral to the role and the development of the service.

The post holder will participate in promoting advancing and be an ambassador for DHU Health Care CIC.

Key Success Measures

  • Caring & Compassion – We will actively listen to understand and empathise with others’, with a desire support both patients and colleagues.
  • Always Professional – We will be accountable for consistently delivering high quality healthcare for our patients
  • Respect & Dignity – We will actively listen to each other and our patients to answer their concerns or questions. We will maintain and respect patient’s dignity and must ensure it is never compromised.
  • Everyone Matters – We will actively encourage feedback from both patients and colleagues to continually improve our service, ensure everyone has an opportunity to have their voice heard, and everyone has an opportunity to further develop their skills and competencies.
  • Key Areas of Responsibility & Accountability

  • Provide safe, accessible, and high-quality patient-focused care.
  • ECG recording
  • Phlebotomy
  • Cannulation
  • Bladder Scanning
  • Patient Observations
  • Blood Glucose / Ketone Monitoring
  • Urinalysis / Pregnancy Testing
  • Blood Gas Testing
  • Assist patients with personal care needs where necessary
  • Act as chaperone where required
  • Maintain appropriate stock levels in the UTC
  • Monitoring the waiting room
  • Urinalysis and pregnancy testing
  • Use of point of care blood test machines
  • Wound management- cleaning, steri-strip and glue (under supervision).
  • Plaster cast application
  • Updating the patient’s medical records where appropriate
  • Providing personal support for patients in the waiting room
  • Providing assistance/training to new members of staff to ensure the maintenance of a high quality service, as and when required
  • Adhering to Health and Safety regulations, and observing the correct use of PPE.
  • This job description may be subject to review over time in discussion with the post holder, and is not exhaustive. It is expected that the post holder will be flexible in their approach, and undertake any reasonable duties as requested by the UTC leadership team.


    We are always:

  • Compassionate – we show kindness, consideration and understanding in everything we do – and demonstrate our caring nature to our patient, people and communities
  • Accomplished – we are available day and night – a response, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual
  • Respectful – we recognise the value that individual and team difference bring – welcoming views, listening, being honest, and learning from others’ experiences
  • Encouraging – we believe everyone matters, so we inspire confidence in other – promoting ‘speaking up’, fostering career-long learning and development, and supporting improvement idea
  • Person Specification

    Experience

  • Previous experience of working as a HCA in UTC/ GP/ Hospital/ Community
  • Communication with a variety of people
  • ECG, Phlebotomy, Cannulation (Desirable)
  • Care Certificate
  • Job circumstances

  • Commitment to role
  • Flexibility to meet service/rota needs, including weekends and Bank Holidays
  • Personal qualities

  • Proven team player
  • Sense of humour
  • Professional manner
  • Diversity

    DHU believe our workforce should be as diverse as the range of services we offer, and the communities we serve. We are committed to valuing and encouraging diversity throughout our workforce, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. As part of our mission we are dedicated to eliminating discrimination

    Safeguarding

    DHU Health Care CIC is committed to safeguarding and promoting the welfare of Adults, Children and Young People and expects all staff and volunteers to share this commitment.

    Infection Prevention & Control

    Infection Prevention & Control is pivotal in ensuring a safe & clean environment for both patients and staff. IP&C is everyone’s responsibility and strict adherence to the IP&C policy is expected of ALL employees of the organisation.

    Acknowledgment

    I acknowledge receipt and confirm my understanding and acceptance of the responsibilities specified in my Job Description.

    Please Note: If you are unclear of any requirement in this document obtain clarification from your line manager.

    Health Care Assistant employer: DHU Health Care CIC

    DHU Health Care CIC is an exceptional employer that prioritises compassionate care and professional development within a supportive team environment. Located at the Urgent Treatment Centres, employees benefit from flexible working arrangements, opportunities for skill enhancement, and a culture that values diversity and respect. Join us to make a meaningful impact in healthcare while advancing your career in a dynamic and rewarding setting.
    DHU Health Care CIC

    Contact Detail:

    DHU Health Care CIC Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Health Care Assistant

    ✨Tip Number 1

    Familiarise yourself with the specific tasks mentioned in the job description, such as ECG recording and phlebotomy. Being able to discuss your experience or training in these areas during an interview will show that you're well-prepared and understand the role.

    ✨Tip Number 2

    Demonstrate your commitment to patient care by sharing examples of how you've shown compassion and professionalism in previous roles. This aligns with DHU Health Care CIC's values and will help you stand out as a candidate who embodies their mission.

    ✨Tip Number 3

    Network with current or former employees of DHU Health Care CIC to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and demonstrate your enthusiasm for joining their team.

    ✨Tip Number 4

    Be prepared to discuss how you would handle feedback and contribute to continuous improvement within the team. Highlighting your willingness to learn and adapt will resonate well with the organisation's focus on development and teamwork.

    We think you need these skills to ace Health Care Assistant

    Clinical Support Skills
    ECG Recording
    Phlebotomy
    Cannulation
    Patient Observations
    Blood Glucose Monitoring
    Communication Skills
    Compassionate Care
    Personal Care Assistance
    Wound Management
    Health and Safety Compliance
    Team Collaboration
    Flexibility
    Record Keeping
    Infection Prevention and Control
    Chaperoning Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience as a Health Care Assistant, especially in urgent treatment centres or similar environments. Include specific tasks you've performed, such as ECGs, phlebotomy, and patient care.

    Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for patient care and your commitment to the values of DHU Health Care CIC. Mention how your skills align with their key success measures like compassion, professionalism, and respect.

    Showcase Relevant Qualifications: If you have a Care Certificate or any other relevant qualifications, make sure to mention them prominently in your application. This shows your preparedness for the role and commitment to quality service.

    Highlight Teamwork and Flexibility: Emphasise your ability to work as part of a team and your flexibility to meet service needs, including working weekends and bank holidays. Provide examples from your past experiences that demonstrate these qualities.

    How to prepare for a job interview at DHU Health Care CIC

    ✨Show Your Compassion

    During the interview, emphasise your ability to listen and empathise with patients and colleagues. Share examples of how you've demonstrated compassion in previous roles, as this is a key value for the organisation.

    ✨Highlight Relevant Experience

    Make sure to discuss your previous experience as a Health Care Assistant, particularly in urgent treatment centres or similar environments. Be specific about the tasks you've performed, such as ECGs and phlebotomy, to showcase your skills.

    ✨Demonstrate Professionalism

    Convey your commitment to maintaining high standards of care and professionalism. Prepare to discuss how you handle challenging situations while ensuring patient dignity and respect are upheld.

    ✨Be Ready to Discuss Teamwork

    Since being a team player is crucial for this role, prepare examples of how you've successfully collaborated with others in a healthcare setting. Highlight your flexibility and willingness to support new staff members.

    Health Care Assistant
    DHU Health Care CIC
    Location: Loughborough
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