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- Tasks: Provide telephone triage and advice to dental patients using your expertise.
- Company: Join DHU111, a leading NHS service provider caring for millions in the East Midlands.
- Benefits: Flexible rota options, part-time or full-time roles, and supportive training provided.
- Why this job: Make a real impact on patient care while developing your skills in a dynamic environment.
- Qualifications: Must be registered with the General Dental Council and have at least 2 years of dental experience.
- Other info: Work across various locations in Derbyshire and enjoy a collaborative health community.
The predicted salary is between 30000 - 42000 £ per year.
DHU111 (East Midlands) CIC is a subsidiary of DHU Health Care CIC with its own in-house call centers providing a high-quality NHS111 service designed to fit patient needs. We specialise in offering a locally provided service and are responsible for the care of approximately 5 million patients who live in the Derbyshire, Nottinghamshire, Leicester, Leicestershire, Rutland, Northamptonshire, Lincolnshire, and Milton Keynes areas of the country.
Are you a qualified Dental Nurse looking for a change in direction in a part-time or full-time role? Would you like to provide telephone triage and advice to Dental patients in need? If so, an exciting opportunity has arisen for 111 Dental Nurse Advisors with DHU111.
Being a 111 Dental Nurse Advisor is a varied and challenging role where you will use your Dental Nurse skills and expertise to the full. Working on behalf of NHS 111 is an exciting role that offers the opportunity to develop your assessment skills for a wide variety of Dental patients. As a Dental Nurse at DHU 111, you will assess patients’ symptoms and needs over the phone supported by our clinical decision software and refer if necessary to an alternative service. You will also be trained and supported to undertake the 111 Health Advisor role.
To apply for this vacancy, you must meet the following criteria:
- Registered with the General Dental Council
- Significant and varied Dental experience (at least 2 years post-registration)
- Computer literate with excellent communication and listening skills
- Calm, confident, able to think quickly and solve simple and complex dental enquiries in a calm and sympathetic manner
- Ability to work well in a team and independently is essential
- Previous experience of telephone triage, especially in an emergency setting, is preferred
We offer a variety of rota options, including but not limited to, four on four off, weekends only, and set shifts. Hours range from 15 to 37.5 hours per week. Sites are based in Derby & Chesterfield. This role is part of the integrated health and social care community across Derbyshire, offering opportunities to work across different locations and providers.
111 Dental Nurse employer: DHU Health Care CIC
Contact Detail:
DHU Health Care CIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 111 Dental Nurse
✨Tip Number 1
Familiarise yourself with the NHS 111 service and its operations. Understanding how the service works and the specific needs of dental patients will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Dental Nurses at DHU111. They can provide insights into the role and the company culture, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your telephone triage skills. Since this role involves assessing patients over the phone, practising how to communicate effectively and calmly in a triage setting will give you an edge.
✨Tip Number 4
Showcase your ability to work both independently and as part of a team. Prepare examples from your past experience that highlight your adaptability and teamwork skills, as these are crucial for the role.
We think you need these skills to ace 111 Dental Nurse
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a 111 Dental Nurse Advisor. Familiarise yourself with the job description and think about how your skills and experience align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant dental experience, particularly any roles involving telephone triage or emergency settings. Emphasise your communication skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the NHS 111 service. Mention specific experiences that demonstrate your ability to assess patient needs and provide effective advice.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at DHU Health Care CIC
✨Know Your Dental Knowledge
Brush up on your dental knowledge and be prepared to discuss common dental issues and treatments. The interviewers will likely ask you scenario-based questions, so having a solid understanding of dental practices will help you shine.
✨Showcase Your Communication Skills
As a 111 Dental Nurse Advisor, you'll need excellent communication skills. Practice articulating your thoughts clearly and concisely. You might be asked to role-play a patient interaction, so demonstrate your ability to listen and respond empathetically.
✨Familiarise Yourself with Triage Protocols
Since the role involves telephone triage, it’s crucial to understand the basics of triage protocols. Be ready to explain how you would assess a patient's symptoms over the phone and what steps you would take next.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and training opportunities. This shows your genuine interest in the position and helps you determine if it's the right fit for you.