Program Support Technician (Health Services): Sussex State Prison

Program Support Technician (Health Services): Sussex State Prison

Full-Time 38807 - 54617 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support health services at Sussex State Prison with administrative and programmatic tasks.
  • Company: Join the Virginia Department of Corrections, committed to diversity and inclusion.
  • Benefits: Competitive salary, career growth, and a supportive work environment.
  • Other info: Opportunities for veterans and individuals with disabilities to apply.
  • Why this job: Make a difference in healthcare while gaining valuable experience in a unique setting.
  • Qualifications: Strong organisational skills and experience in customer service or administrative roles.

The predicted salary is between 38807 - 54617 £ per year.

Provides administrative and programmatic support to the Medical/Nursing department in support of the unit and agency mission.

Updates and maintains records, files and automated databases. Maintains institutional health records in compliance with IOP’s and medical protocols. Assists with scheduling health/therapy sessions, programs, and groups for offenders. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Minimum Qualifications
  • Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports.
  • Experience providing customer service and administrative support to include word processing, filing, and other related duties in a professional office setting.
Additional Considerations
  • Demonstrated ability to read and interpret legal documents and release/discharge documents.
  • Administrative experience in a healthcare, criminal justice, court, or law office setting.
  • Previous clerical experience in a medical environment.
  • Working knowledge of medical terminology and experience with medical records.
  • Demonstrated ability to set up and maintain automated and manual filing systems.
Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements:

All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements:

Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements:

Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences:

Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request. VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

Contact Information

Name: Christina Payne

Phone: (804) 971-6084

Email: Applications submitted via email will not be considered.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Program Support Technician (Health Services): Sussex State Prison employer: DHRM

The Virginia Department of Health (VDH) is an exceptional employer dedicated to the health and well-being of Virginians, offering a supportive work culture that values diversity and inclusion. Employees enjoy comprehensive benefits including 12 paid holidays, medical and retirement plans, and opportunities for professional growth within a collaborative environment. Working in the picturesque Three Rivers-Middlesex area, staff can take pride in contributing to meaningful public health initiatives while enjoying a balanced work-life experience.

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Contact Details:

DHRM Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Program Support Technician (Health Services): Sussex State Prison

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like DHRM.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at DHRM.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like DHRM, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Program Support Technician (Health Services): Sussex State Prison

Administrative Support
Data Analysis
Record Keeping
Customer Service
Word Processing
Filing Systems Management
Medical Terminology Knowledge

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at DHRM.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at DHRM.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to DHRM. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at DHRM. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at DHRM

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research DHRM’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!