At a Glance
- Tasks: Deliver exceptional hospitality and create memorable dining experiences for guests.
- Company: Join a leading hotel brand that values respect and kindness.
- Benefits: Free meals, uniform provided, discounts on stays, and career development opportunities.
- Other info: Enjoy a supportive environment with opportunities for training and advancement.
- Why this job: Be part of a dynamic team and grow your career in the hospitality industry.
- Qualifications: Customer service experience preferred, but passion and enthusiasm are key!
The predicted salary is between 12 - 12 £ per hour.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
F&B Associate in Maidstone employer: DHMTPCC - Food & Beverage
Contact Detail:
DHMTPCC - Food & Beverage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Associate in Maidstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific hotel, pop in and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer service and hospitality. We want you to shine, so think about how you can demonstrate your passion for creating memorable guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace F&B Associate in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the F&B Associate role. Highlight any customer service experience and skills that align with the responsibilities mentioned in the job description. We love seeing how your background fits with our team!
Be Professional Yet Friendly: Your written application should reflect the warm and friendly demeanour we value at StudySmarter. Use clear and professional language, but don’t be afraid to let your personality shine through. We’re looking for someone who can connect with guests effortlessly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at DHMTPCC - Food & Beverage
✨Know the Brand
Before your interview, take some time to research the hotel brand. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As an F&B Associate, your ability to deliver exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your commitment to creating memorable experiences.
✨Dress the Part
Even though the company provides uniforms, it's important to present yourself professionally during the interview. Opt for smart-casual attire that reflects the hospitality industry. This shows respect for the interview process and gives a good first impression.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team culture, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.