At a Glance
- Tasks: Supervise the grounds team, ensuring exceptional service and teamwork.
- Company: Join a leading hotel brand focused on hospitality and employee wellbeing.
- Benefits: Free meals, uniform provided, discounts, pension scheme, and career development opportunities.
- Other info: 40 hours per week with opportunities for growth within a global network.
- Why this job: Be part of a dynamic team that values excellence and sustainability.
- Qualifications: 2 years in customer service, supervisory experience, and relevant certifications.
The predicted salary is between 25000 - 32000 € per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world’s leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.
What is in it for you:
- Free meals on duty: Enjoy complimentary meals while at work.
- Uniform provided: A professional uniform is supplied for all employees.
- Explore discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career development: Opportunities for career growth and internal transfers within Marriott’s global network.
- Training and development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- To aid the Greenkeeping Management team in the promotion of a professional and customer focused image to the guests, members and associates demonstrating the Marriott values and encouraging teamwork.
- To supervise the associates allocated to their area, ensuring they deliver the courses at the standard expected by members and guests, leading to improved G.S.S / M.S.S. scores, and in a way that encourages AES improvements.
- To assist the Greenkeeping Management team in the development of the team, and in the task of providing regular feedback regarding course presentation, individual associates performance and their own personal performance and individual development.
- To create, maintain and enhance an effective working relationship, through two‑way communication, with the Deputy Golf Course Manager, the Golf Course Manager, other Course Supervisor, Mechanic, all areas of the golf department, and all members of the hotel team, with whom contact is encouraged.
- To create, maintain, develop and control effective working relationships, through two‑way communication, with all of the greenkeeping team members, to ensure the smooth running of the business.
- To aid the Course Manager and Deputy Course Manager in the control of the department’s expenditure, by maintaining the security and condition of the stock and equipment, to aid the achievement of budget targets and business plan objectives, and by timely reporting of anything requiring expenditure.
- To communicate thoroughly with the Deputy Golf Course Manager in relation to the progress of the team to ensure that all work and development plans are coordinated to meet the demands of the business, and that weather causes the minimum possible disruption to the guests and members.
- To fully train all team members in the specialist tasks required for the presentation of their particular area.
- To get to know the team as individuals, developing the knowledge of how they are best motivated and guided.
- The Course Supervisor is required to be an active member of the morning meeting leadership team.
- The Course Supervisor may be required to assume some of the Deputy Golf Course Manager’s tasks during either their or the Golf Course Manager’s absence.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications:
- Related work experience: At least 2 years of related work experience in a customer service role.
- Supervisory experience.
- License or certification: Qualified to safely use chainsaw equipment and be qualified for the spray application of chemicals, PA1, PA2 & PA6.
- Hold a full driving licence.
You will be working 40 hours per week over 5 days, including weekends. Join us and be part of a team that values excellence, sustainability, and career growth.
Compensation: Competitive salary
SUPERVISOR-GROUNDS in Chepstow employer: DHMSPCC -Operations
Join a leading hotel brand that prioritises exceptional hospitality and the holistic wellbeing of its associates. With a strong focus on career development, training opportunities, and a supportive work culture, you will thrive in an environment that values respect and teamwork. Enjoy unique benefits such as complimentary meals, a Marriott Discount Card, and participation in a pension scheme, all while contributing to memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land SUPERVISOR-GROUNDS in Chepstow
✨Tip Number 1
Network like a pro! Reach out to current employees at the hotel or similar venues. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality in interviews! The hospitality industry thrives on great vibes, so let your passion for customer service shine through. Be genuine and enthusiastic about creating memorable experiences.
✨Tip Number 3
Prepare for situational questions. Think of examples from your past work where you’ve handled challenges or led a team. This will show you’re ready to step up as a supervisor and handle the responsibilities that come with it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a community that values growth and support.
We think you need these skills to ace SUPERVISOR-GROUNDS in Chepstow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating memorable experiences for guests, so share any relevant stories or experiences that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Supervisor-Grounds role. Highlight your supervisory experience and any customer service roles you've had. We love seeing how your skills align with our values and the responsibilities of the position!
Be Clear and Professional:Use clear and professional language in your application. Remember, we’re looking for someone who can communicate effectively with the team and guests alike. Avoid jargon and keep it straightforward!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DHMSPCC -Operations
✨Know the Company Culture
Before your interview, take some time to research the hotel brand's values and culture. Understanding their commitment to hospitality and teamwork will help you align your answers with what they’re looking for in a candidate.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience. Think of specific examples where you led a team, resolved conflicts, or improved performance. This will demonstrate your ability to manage and motivate others effectively.
✨Prepare for Practical Questions
Expect questions related to grounds maintenance and safety protocols. Brush up on your knowledge of equipment use, chemical applications, and safety procedures. Showing that you’re well-versed in these areas will give you an edge.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
