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- Tasks: Deliver exceptional spa treatments and create memorable experiences for guests.
- Company: Join a leading hotel brand that values hospitality and teamwork.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Other info: Flexible working hours with opportunities for growth within Marriott's global network.
- Why this job: Make a real impact on guests' wellbeing while growing your skills in a supportive environment.
- Qualifications: Level 3 Beauty Therapy qualification and customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
The impact you’ll make - When a client walks into the spa they are there to enjoy some well-earned downtime, whether it be alone or whilst socialising with friends; they want to revitalise mind, body and soul. Escaping from the stresses and distractions of everyday life in order to restore wellbeing and you are the one that creates this experience and escapism.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.
- Assess guest needs and inquire about contraindications e.g., allergies, high blood pressure, and pregnancy before beginning service.
- Be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects.
- Adhere to Health and Safety regulations by using safe work practices.
- Attend any appropriate training courses required for you to be able to offer all treatments.
- Keep up to date with current techniques relating to the product ranges and any new treatments.
- To provide ultimate client care to all of our guests, giving them an unforgettable and lasting treatment experience.
- To maximise revenue opportunities by offering and suggesting future treatments or products.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
What we’re looking for:
- A warm, people-oriented demeanor.
- A team-first attitude.
- A gift for paying attention to the smallest details.
- Level 3 Beauty Therapy qualification.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience in a customer service role.
With this role you will be working 8 hours per week over 1 day, including weekends with a variety of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you! Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
Compensation: Competitive salary.
Spa Therapist in Chepstow employer: DHMSPCC -Leisure
Contact Detail:
DHMSPCC -Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist in Chepstow
✨Tip Number 1
Get to know the spa and its vibe before your interview. Visit if you can, or check out their social media. This way, you can chat about what makes their services special and show you're genuinely interested!
✨Tip Number 2
Practice your people skills! As a Spa Therapist, you'll be all about creating that relaxing atmosphere. Role-play with a friend to nail down how you'd greet clients and handle their needs.
✨Tip Number 3
Be ready to share your experiences! Think of specific times when you went above and beyond for a client. This will help you stand out and show that you’re all about exceptional hospitality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Spa Therapist in Chepstow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional hospitality and creating memorable experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service and beauty therapy. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Professional Yet Personal: While it’s important to maintain a professional tone, don’t forget to inject a bit of your personality into your application. We’re all about a warm, people-oriented demeanour, so let that come across in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team!
How to prepare for a job interview at DHMSPCC -Leisure
✨Know Your Treatments
Make sure you’re well-versed in the spa treatments offered. Familiarise yourself with the techniques, benefits, and any contraindications. This will not only show your passion but also your commitment to providing exceptional client care.
✨Showcase Your People Skills
Since this role is all about creating memorable experiences, be prepared to demonstrate your warm, people-oriented demeanour. Share examples of how you've successfully interacted with clients or colleagues in the past to highlight your team-first attitude.
✨Dress the Part
First impressions matter! Ensure you arrive in professional attire that reflects the spa's standards. This shows respect for the company’s image and indicates that you take the role seriously.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the spa’s culture, training opportunities, or treatment offerings. This not only shows your interest in the position but also helps you gauge if it’s the right fit for you.