At a Glance
- Tasks: Lead revenue strategy across multiple resort hotels and drive total revenue performance.
- Company: Dynamic hotel management company focused on growth and innovation.
- Benefits: Competitive salary, career progression, and a supportive environment.
- Other info: Opportunity to work with high-value assets and collaborate with diverse teams.
- Why this job: Shape revenue strategies and make a real impact in a fast-growing portfolio.
- Qualifications: Experience in hotel revenue management and strong analytical skills.
The predicted salary is between 50000 - 65000 £ per year.
We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi-dimensional resort hotels. This is not a rooms-only role. You will be responsible for driving total revenue performance across:
- Rooms (occupancy, ADR, RevPAR)
- Golf (green fees, memberships, societies)
- Leisure & Spa
- Food & Beverage
- Meetings & Events
Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data-led strategies that maximise profit, market share, and asset value.
Key Responsibilities
- Total Revenue Strategy
- Develop and execute integrated revenue strategies across multiple resort properties
- Drive performance across all revenue streams, not just rooms
- Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions
- Pricing, Distribution & Inventory
- Manage daily rate strategy and inventory controls across all channels
- Optimise channel mix with clear focus on:
- Direct bookings and value-add strategies
- Controlled OTA contribution
- Corporate, leisure, and group segments
- Ensure rate parity and distribution efficiency across all platforms
- Resort-Specific Revenue Optimisation
- Support pricing strategies for:
- Golf memberships and society business
- Spa and leisure utilisation
- Meetings, events, and function space
- Identify opportunities to package and upsell across departments to drive total spend per guest
- Forecasting & Reporting
- Produce accurate weekly and monthly forecasts, budgets, and pace analysis
- Lead revenue meetings with clear, actionable insights
- Track and drive performance against key metrics: RevPAR, ADR, Occupancy TRevPAR and total revenue flow-through
- Provide clear recommendations to improve performance, not just report on it
- Collaboration & Leadership
- Work closely with Sales, Marketing, and Operations teams to ensure alignment
- Support General Managers in understanding and executing revenue strategy
- Act as the commercial lead across the portfolio, challenging assumptions and driving accountability
- Systems & Data Integrity
- Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)
- Maintain clean, reliable data to support decision-making
- Continuously review and improve processes and reporting
What We’re Looking For
- Proven experience in hotel revenue management, ideally across multiple properties
- Strong understanding of resort or full-service hotel operations
- Demonstrable track record of improving RevPAR, ADR, and total revenue performance
- Highly analytical with the ability to turn data into clear, commercial action
- Experience with revenue systems, Excel, and distribution platforms
- Strong stakeholder management skills with the confidence to challenge and influence
Desirable
- Experience with golf, spa, or membership-based revenue streams
- Experience working with major brands (e.g. Marriott International, IHG Hotels & Resorts, Accor)
- Familiarity with branded systems and reporting tools
- Experience in a cluster or regional role
What You’ll Bring
- A commercial mindset first, analytical second
- The ability to manage complexity across multiple revenue streams
- Confidence to challenge underperformance and drive change
- Strong attention to detail with a focus on execution
- Pace, ownership, and accountability
What We Offer
- Competitive salary
- Opportunity to shape revenue strategy across a growing resort portfolio
- Exposure to complex, high-value assets
- Career progression within a fast-growing hotel management company
- Supportive but performance-driven environment
If you are a commercially focused revenue leader ready to move beyond rooms revenue and take ownership of total resort performance, we want to hear from you.
Cluster Revenue Manager in Chepstow employer: DHMSPCC -Executive Office
Join a dynamic and innovative hotel management company that values your expertise as a Cluster Revenue Manager. With a competitive salary and the opportunity to shape revenue strategies across a diverse portfolio of resort hotels, you will thrive in a supportive yet performance-driven environment that fosters career progression and personal growth. Experience the unique advantage of working in a vibrant location that offers exposure to complex, high-value assets while collaborating with passionate teams dedicated to maximising total revenue performance.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Revenue Manager in Chepstow
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and join relevant groups. The more people you know, the better your chances of landing that Cluster Revenue Manager role.
✨Tip Number 2
Show off your analytical skills in interviews! Be ready to discuss how you've used data to drive revenue strategies in the past. We want to see your commercial mindset in action!
✨Tip Number 3
Prepare for those tricky questions! Think about how you would tackle challenges like improving RevPAR or managing multiple revenue streams. We love candidates who can think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to shape our revenue strategy.
We think you need these skills to ace Cluster Revenue Manager in Chepstow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Cluster Revenue Manager role. Highlight your achievements in revenue management, especially across multiple properties, and don’t forget to mention any experience with golf or spa revenue streams!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your analytical mindset and how you've successfully driven total revenue performance in previous positions.
Showcase Your Analytical Skills:Since this role is highly analytical, make sure to include examples of how you've turned data into actionable strategies. Mention specific metrics like RevPAR and ADR that you've improved in past roles to demonstrate your impact.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at DHMSPCC -Executive Office
✨Know Your Numbers
Before the interview, brush up on key metrics like RevPAR, ADR, and TRevPAR. Be ready to discuss how you've improved these figures in past roles, as this will show your analytical skills and commercial mindset.
✨Understand the Resort Landscape
Familiarise yourself with the specific challenges and opportunities in resort management. Research the company’s portfolio and think about how you can drive revenue across various streams like golf, spa, and F&B.
✨Showcase Your Collaboration Skills
Prepare examples of how you've worked with different teams, such as Sales and Marketing, to implement successful revenue strategies. Highlight your ability to challenge assumptions and drive accountability within a team.
✨Be Data-Driven
Demonstrate your proficiency with revenue systems and data analysis tools. Bring examples of how you've used data to make informed decisions and improve performance, as this aligns perfectly with the role's requirements.
