At a Glance
- Tasks: Ensure a top-notch Health & Fitness experience for members while keeping the club clean and safe.
- Company: Join the Delta Hotels by Marriott team, known for its welcoming atmosphere.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Great opportunity for high school and college students looking to gain experience.
- Why this job: Be part of a vibrant team and make a real difference in members' fitness journeys.
- Qualifications: No specific qualifications needed, just a passion for health and customer service.
The predicted salary is between 20000 - 25000 € per year.
As a Leisure Club Attendant, you’ll help make sure our members enjoy the best possible Health & Fitness experience. You’ll keep our spaces clean, safe, and running smoothly, supporting the team with day-to-day operations and maintaining the hotel’s high standards.
- Carry out pool testing during your shift and hand over clearly to the next team member.
- Help with general plant room duties to keep everything operating safely.
- Keep store rooms and plant rooms tidy, following all Health & Safety and COSHH guidelines.
- Complete daily and weekly maintenance checks, reporting any issues to the Maintenance team.
- Log defects, follow up on reported jobs, and assist with small fixes when able.
- Maintain high standards of cleanliness throughout the club—including hourly checks.
- Support gym and reception teams during breaks and busy periods.
- Keep the laundry and towel area neat, stocked, and organised.
- Monitor stock levels and report when items are running low.
- Suggest improvements and more efficient ways of working.
- Clean, mop, and check changing rooms hourly.
- Provide friendly, attentive customer service at all times.
Weekly Deep-Clean & Maintenance Tasks
- Wipe down and check lockers.
- Deep clean the poolside area, poolside showers, sauna, and steam room.
- Complete maintenance checks on spin bikes and keep records up to date.
- Clean all poolside windows and water/maintain poolside plants.
- Inspect and repair cardio boxes where possible.
- Jet wash and reset mats and changing room areas.
- Deep clean showers and drainage grids.
- Check, clean, and refill air fresheners and bins.
- Complete weekly stock counts and update the Leisure Manager.
Health, Safety & Compliance
- Ensure full compliance with health and safety legislation, company policies, and pool safety protocols.
- Take responsibility for completing required risk assessments and checklists, ensuring standards are upheld in your absence.
- Respond swiftly and professionally to incidents, member concerns, or guest complaints, reporting any issues to your team leaders.
- Maintain clear and effective communication with team members, management, and other hotel departments to ensure smooth coordination.
- Contribute positively to team meetings and staff development sessions, offering input and suggestions for improvement.
Cash Handling & Admin
- Count and balance floats at the beginning and end of shifts.
- Follow all cash-handling and banking procedures (including blind banking).
- Process payments correctly following accounting policies.
- Transport and secure your bank according to safety procedures.
Working Pattern
- Work flexibly on a scheduled shift rota across Monday – Sunday, including public holidays.
- Be adaptable to cover staffing shortfalls and business priorities to ensure operational continuity.
- Perform other tasks as assigned by management.
LEISURE CLUB ASSOCIATE employer: DHMPRE -Leisure
Delta Hotels by Marriott Preston is an exceptional employer that prioritises the well-being and development of its staff. With a strong focus on health and fitness, employees enjoy a supportive work culture that encourages teamwork and personal growth, alongside competitive benefits and flexible working hours. The hotel's commitment to maintaining high standards ensures that Leisure Club Associates can take pride in their contributions while enjoying a vibrant and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land LEISURE CLUB ASSOCIATE
✨Tip Number 1
Get to know the company culture! Before your interview, check out Delta Hotels by Marriott's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Leisure Club Attendant role, especially around customer service and health & safety.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and looking the part shows that you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace LEISURE CLUB ASSOCIATE
Some tips for your application 🫡
Show Your Passion for Health & Fitness:When writing your application, let us know why you're excited about the Leisure Club Attendant role. Share any personal experiences or interests in health and fitness that make you a great fit for our team!
Highlight Your Attention to Detail:We love candidates who can keep things clean and organised! Make sure to mention any previous experience where you've maintained high standards of cleanliness or followed safety protocols. It shows us you care about the little things.
Be Friendly and Personable:Customer service is key in this role! Use your application to demonstrate your friendly attitude and ability to connect with others. A warm personality goes a long way in making our members feel welcome.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DHMPRE -Leisure
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Leisure Club Attendant. Familiarise yourself with tasks like pool testing, maintenance checks, and customer service expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Leisure Club Attendant, providing friendly and attentive service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will show that you can handle member concerns and complaints effectively.
✨Emphasise Health & Safety Awareness
Since health and safety compliance is crucial in this role, be ready to discuss your understanding of relevant guidelines and protocols. Mention any previous experience you have with health and safety practices, especially in a leisure or hospitality setting.
✨Be Ready to Suggest Improvements
The job description mentions suggesting improvements and efficient ways of working. Think about ideas you could bring to the table and be prepared to discuss them during the interview. This shows initiative and a proactive attitude, which are highly valued.
