At a Glance
- Tasks: Welcome guests and ensure a fantastic dining experience while serving delicious food.
- Company: Join one of the world's leading hotel brands with a focus on hospitality.
- Benefits: Enjoy free meals, discounts, pension scheme, and career development opportunities.
- Other info: Great opportunities for career advancement within Marriott's global network.
- Why this job: Be part of a dynamic team that values respect, kindness, and personal growth.
- Qualifications: Customer service experience preferred but not required; a friendly attitude is key.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co‑workers are committed to a culture of respect and kindness.
What is in it for you:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
- Welcome and assist guests with a warm and friendly demeanour, ensuring a positive dining experience.
- Take and serve orders accurately, adhering to quality and presentation standards.
- Provide detailed information about menu items, including ingredients and preparation methods.
- Maintain cleanliness and organisation in the dining area and service stations.
- Coordinate with kitchen staff to ensure timely and accurate delivery of food and beverages.
- Handle guest inquiries and complaints professionally, resolving issues promptly.
- Promote restaurant services and specials to enhance guest experience and drive sales.
- Follow safety and hygiene protocols to ensure a safe working environment.
- Assist with inventory management and restocking supplies as needed.
- Support team members and collaborate to achieve common goals.
Safety and Company Policies:
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Preferred Qualifications:
- Related Work Experience: At least 1 year of related work experience in a customer service role.
- Supervisory Experience: None required.
- License or Certification: None required.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
CASUAL CONFERENCE & EVENTS WORKER in Trafford employer: DHMM - Banquets
Join Marriott, a world-renowned hotel brand that prioritises exceptional hospitality and employee wellbeing. With a strong commitment to a culture of respect and kindness, we offer competitive salaries, comprehensive benefits including free meals on duty, and extensive career development opportunities within our global network. Experience a supportive work environment where your growth is nurtured, and enjoy unique perks like discounts on hotel stays across 140 countries.
StudySmarter Expert Advice🤫
We think this is how you could land CASUAL CONFERENCE & EVENTS WORKER in Trafford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into the hotel and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality. Think about how you can demonstrate your customer service skills and passion for creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace CASUAL CONFERENCE & EVENTS WORKER in Trafford
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality in your application! Share why you love creating memorable experiences for guests and how you can contribute to our dynamic team.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service roles. We want to see how your skills align with the responsibilities listed in the job description.
Craft a Friendly Cover Letter:Your cover letter is your chance to shine! Use a warm and friendly tone to introduce yourself and explain why you’re excited about joining our team at Marriott.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at DHMM - Banquets
✨Know the Company
Before your interview, take some time to research the hotel brand and its values. Understanding their commitment to hospitality and guest experience will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional hospitality, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to handle inquiries and complaints professionally will set you apart.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to present yourself well during the interview. Opt for smart-casual attire that reflects the professional image of the hotel. First impressions matter!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they promote a culture of respect and kindness. This shows your genuine interest in the role and the company.
