At a Glance
- Tasks: Deliver exceptional check-in/check-out experiences and create memorable moments for guests.
- Company: Join Delta Hotels by Marriott, a leading hotel brand focused on care and wellbeing.
- Benefits: Enjoy free meals, uniform, discounts in 140+ countries, and career growth opportunities.
- Other info: Night shifts only, with a supportive culture and top-tier training.
- Why this job: Be part of a vibrant team that values your contributions and invests in your future.
- Qualifications: 1+ year of customer service experience and a positive attitude required.
The predicted salary is between 22000 - 26000 £ per year.
Love people? Thrive on great vibes? Join Delta Hotels by Marriott. We're on the lookout for a friendly, guest-obsessed star to join our Nights team at one of the world's leading hotel brands. At Delta Hotels by Marriott, we create unforgettable experiences for our guests and our people. Expect a culture built on care, respect, wellbeing, and belonging.
What's in it for you?
- Free meals on duty
- Uniform provided
- Marriott discount card (hotels & F&B in 140+ countries!)
- People's Pension scheme
- Free Employee Assistance Programme
- Career growth, global transfers & top-tier training
What you'll be doing:
- Delivering standout check-in and check-out experiences
- Anticipating guest needs and solving problems with a smile
- Promoting hotel services and creating 'wow' moments
- Working with a great team to exceed guest expectations
What we're looking for:
- 1+ year customer service experience
- A positive, professional attitude
- Night Shift only - Generally 11.00pm - 07.30am / 40 Hours per week
Ready to build a career with a brand that invests in you? Apply now and start your journey with Delta Hotels by Marriott.
NIGHT FRONT OFFICE ASSOCIATE employer: DHMH - Front Desk
Contact Detail:
DHMH - Front Desk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NIGHT FRONT OFFICE ASSOCIATE
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Show your personality! When you get that interview, let your passion for customer service shine through. Share stories about how you've created memorable experiences for guests in the past.
✨Tip Number 3
Research the company culture! Dive into Delta Hotels by Marriott's values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Delta Hotels family right from the start!
We think you need these skills to ace NIGHT FRONT OFFICE ASSOCIATE
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly vibe shine through! We want to see your passion for people and customer service. Use a warm tone that reflects the great atmosphere we create at Delta Hotels.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service. We’re looking for someone who can deliver standout experiences, so share specific examples of how you've wowed guests in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for our Nights team. Remember, we love efficiency!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at DHMH - Front Desk
✨Know the Company Culture
Before your interview, take some time to research Delta Hotels by Marriott. Understand their values around care, respect, and wellbeing. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role requires at least a year of customer service experience, prepare specific examples from your past jobs where you went above and beyond for a guest. Highlight how you solved problems with a smile and created memorable experiences.
✨Prepare for Night Shift Questions
As this position is night shift only, be ready to discuss your availability and how you manage working during those hours. Share any previous experience you've had with night shifts and how you stay motivated and energetic during those hours.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.