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- Tasks: Deliver exceptional guest experiences during night shifts at the front desk.
- Company: Join the welcoming team at Delta Hotels by Marriott.
- Benefits: Enjoy free meals on duty, a uniform, and career growth opportunities.
- Other info: Flexible night shifts from 11:00 PM to 07:30 AM.
- Why this job: Be the friendly face that makes guests feel at home during their stay.
- Qualifications: Must have at least one year of customer service experience.
The predicted salary is between 20000 - 25000 £ per year.
Delta Hotels by Marriott is seeking a friendly and guest-focused individual to join their Nights team in Huntingdon. In this role, you'll deliver outstanding guest experiences during check-in and check-out while anticipating needs and solving problems.
Candidates should have at least one year of customer service experience. The position involves night shifts (11:00 PM - 07:30 AM) and offers perks such as free meals on duty, a uniform, and career growth opportunities.
Night Front Desk: Guest Experience Specialist employer: DHMH - Front Desk
Contact Detail:
DHMH - Front Desk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk: Guest Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A friendly chat can lead to insider info about job openings that aren't advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest experience. Think about scenarios where you’ve gone above and beyond for a customer. We want to hear your stories!
✨Tip Number 3
Dress the part! Even if it’s a night shift, showing up looking polished and professional can make a great first impression. It shows you’re serious about the role and ready to represent Delta Hotels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Front Desk: Guest Experience Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and guest-focused personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and your passion for customer service!
Highlight Relevant Experience: Make sure to emphasise your customer service experience in your application. We’re looking for candidates with at least a year of experience, so mention any roles where you’ve gone above and beyond to create great guest experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences that match the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Front Desk: Guest Experience Specialist role. Plus, it’s super easy!
How to prepare for a job interview at DHMH - Front Desk
✨Show Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've gone above and beyond for guests or resolved issues effectively. This will demonstrate that you understand the importance of guest satisfaction.
✨Be Ready for Night Shift Questions
Since this role involves night shifts, be prepared to discuss your availability and how you handle working late hours. You might want to mention any previous experience with night shifts or how you manage your energy levels during those hours.
✨Anticipate Guest Needs
Think about how you can anticipate guest needs before they even ask. During the interview, share your thoughts on what makes a great guest experience and how you would implement those ideas in a night front desk role.
✨Dress the Part
Even though the job offers a uniform, it's important to dress smartly for the interview. A neat appearance shows professionalism and respect for the opportunity. Plus, it sets a positive tone for your first impression!