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- Tasks: Deliver exceptional guest experiences during night shifts at the front desk.
- Company: Join Delta Hotels by Marriott, a leader in hospitality.
- Benefits: Enjoy free meals on duty, a uniform, and career growth opportunities.
- Other info: Work nights (11:00 PM - 07:30 AM) in a dynamic hotel environment.
- Why this job: Be the friendly face that makes guests feel welcome and valued.
- Qualifications: Must have at least one year of customer service experience.
The predicted salary is between 20000 - 25000 £ per year.
Delta Hotels by Marriott is seeking a friendly and guest-focused individual to join their Nights team in Huntingdon. In this role, you'll deliver outstanding guest experiences during check-in and check-out while anticipating needs and solving problems.
Candidates should have at least one year of customer service experience. The position involves night shifts (11:00 PM - 07:30 AM) and offers perks such as free meals on duty, a uniform, and career growth opportunities.
Night Front Desk: Guest Experience Specialist in Huntingdon employer: DHMH - Front Desk
Contact Detail:
DHMH - Front Desk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk: Guest Experience Specialist in Huntingdon
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for a guest. This will help us see how you can deliver outstanding experiences at Delta Hotels.
✨Tip Number 2
Prepare for common interview questions related to problem-solving and guest interactions. Think of examples that highlight your ability to anticipate needs and resolve issues quickly. We love candidates who can think on their feet!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us that you’re genuinely interested in the role and the company. Inquire about team dynamics, growth opportunities, or what a typical night shift looks like.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It’s a straightforward process, and we’ll be able to review your application more efficiently. Plus, it shows us you’re keen on joining our team!
We think you need these skills to ace Night Front Desk: Guest Experience Specialist in Huntingdon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and guest-focused personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and your passion for customer service!
Highlight Relevant Experience: Make sure to emphasise your customer service experience, especially if it’s in a similar role. We’re looking for someone who can deliver outstanding guest experiences, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at DHMH - Front Desk
✨Show Your Customer Service Skills
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you've gone above and beyond for guests or clients, as this role is all about delivering outstanding guest experiences.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to solve problems on the spot. Think of scenarios where you anticipated a guest's needs or resolved an issue quickly. This will show that you're proactive and can handle the challenges of night shifts.
✨Familiarise Yourself with the Hotel
Before the interview, do a bit of research on Delta Hotels by Marriott. Understand their values, services, and what makes them unique. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Be Ready for Night Shift Questions
Since this position involves working night shifts, be prepared to discuss your availability and how you plan to manage working late hours. Highlight any previous experience with night shifts or how you adapt to different schedules.