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- Tasks: Deliver exceptional check-in/check-out experiences and anticipate guest needs.
- Company: Join Delta Hotels by Marriott, a leader in hospitality.
- Benefits: Earn £12.46 per hour, enjoy free meals, uniforms, and exclusive discounts.
- Other info: Flexible 20-hour work week with a focus on guest satisfaction.
- Why this job: Kickstart your career in a friendly environment with growth opportunities.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 12900 - 12900 £ per year.
Delta Hotels by Marriott is seeking a friendly, guest-obsessed Front Desk agent in Huntingdon, England. The role involves delivering exceptional check-in and check-out experiences, anticipating guest needs, and promoting hotel services.
Ideal candidates will have over a year of customer service experience and a positive attitude. The position offers pay of £12.46 per hour for 20 hours per week, with perks including free meals, a uniform, and Marriott discounts.
Join us to start your rewarding career journey!
Guest Experience Front Desk Specialist — Growth & Perks in Huntingdon employer: DHMH - Front Desk
Contact Detail:
DHMH - Front Desk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Front Desk Specialist — Growth & Perks in Huntingdon
✨Tip Number 1
Make sure to research Delta Hotels and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest-obsessed culture.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different guest situations, from check-in hiccups to special requests. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking polished shows that you take the opportunity seriously. Plus, it gives a great first impression, which is key in a front desk role where you’ll be the face of the hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Guest Experience Front Desk Specialist — Growth & Perks in Huntingdon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to show off your personality and passion for guest service!
Tailor Your Experience: Make sure to highlight your customer service experience in a way that relates directly to the role. We’re looking for candidates who can anticipate guest needs, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our team at Delta Hotels by Marriott!
How to prepare for a job interview at DHMH - Front Desk
✨Know the Hotel Inside Out
Before your interview, make sure you research Delta Hotels by Marriott thoroughly. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role requires over a year of customer service experience, prepare specific examples from your past jobs where you went above and beyond for a guest. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Anticipate Common Interview Questions
Think about the types of questions you might be asked, such as how you would handle a difficult guest or how you ensure a positive check-in experience. Practising your responses will help you feel more at ease during the interview and demonstrate your readiness for the role.
✨Bring a Positive Attitude
As a Front Desk Specialist, your attitude is key! Make sure to convey your enthusiasm for the position and your passion for providing excellent guest experiences. A friendly smile and a positive demeanour can go a long way in making a great impression on your interviewers.