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- Tasks: Deliver exceptional check-in/check-out experiences and anticipate guest needs.
- Company: Join Delta Hotels by Marriott, a leader in hospitality.
- Benefits: Earn £12.46 per hour, enjoy free meals, uniforms, and exclusive discounts.
- Other info: Flexible 20-hour work week with a focus on guest satisfaction.
- Why this job: Kickstart your career in a friendly environment with growth opportunities.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 12400 - 12400 £ per year.
Delta Hotels by Marriott is seeking a friendly, guest-obsessed Front Desk agent in Huntingdon, England. The role involves delivering exceptional check-in and check-out experiences, anticipating guest needs, and promoting hotel services.
Ideal candidates will have over a year of customer service experience and a positive attitude.
The position offers pay of £12.46 per hour for 20 hours per week, with perks including free meals, a uniform, and Marriott discounts.
Join us to start your rewarding career journey!
Guest Experience Front Desk Specialist — Growth & Perks employer: DHMH - Front Desk
Contact Detail:
DHMH - Front Desk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Front Desk Specialist — Growth & Perks
✨Tip Number 1
Make sure to research Delta Hotels and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest-obsessed culture.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different guest situations, like a check-in hiccup or a special request. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress the part! Even if it’s just an interview, showing up in smart attire can make a great first impression. It reflects your professionalism and respect for the role you’re applying for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Experience Front Desk Specialist — Growth & Perks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to show off your personality and passion for guest service!
Tailor Your Experience: Make sure to highlight your customer service experience in a way that relates directly to the role. We’re looking for someone who can deliver exceptional experiences, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences more effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at DHMH - Front Desk
✨Know the Hotel Inside Out
Before your interview, make sure you research Delta Hotels by Marriott thoroughly. Familiarise yourself with their services, values, and what sets them apart in the hospitality industry. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing guest experiences.
✨Showcase Your Customer Service Skills
Since the role requires over a year of customer service experience, be ready to share specific examples from your past jobs. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to anticipate guest needs and deliver exceptional service.
✨Bring a Positive Attitude
A friendly and positive attitude is key for a Front Desk Specialist. During the interview, let your enthusiasm shine through. Smile, maintain eye contact, and engage with the interviewer. This will reflect the kind of welcoming environment you would create for guests at the hotel.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team culture, opportunities for growth, or how they measure guest satisfaction. This shows that you’re not just interested in the job, but also in being part of a thriving team.